** Position schedule: M-Th: 4p-8p and Sat: 8:30a-12:30p **
Provide general reception support to a clinical office in the evening hours and on Saturday mornings. Clinical Receptionist will provide a variety of clerical activities and related tasks. Provides support to the clinical support team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes the site’s opening and closing procedures.
Greets and directs clients and visitors.
Checks clients in; receives and counts money from clients, enters the payment into the billing system and prints client receipt.
Follows the walk-in protocol when clients request screening/intake.
Answers telephone and directs the caller to the appropriate person.
Follow Crisis protocol when requested by clinician or staff.
Maintains a clean and orderly reception/waiting area
Operates office machines; such machines include the telephone, typewriter, calculator, fax machine and copy machine. Contacts equipment vendors when maintenance is needed on printers and copiers
Prepares the site’s scheduling book. Reserves office space based on the schedules of site staff.
Sends office and kitchen supply requests to Executive Secretary to be ordered. Receives, stocks, and distributes supplies.
Contacts the Facilities Director or Site Manager when building maintenance or repairs are needed (inside or outside of the building).
Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent (GED). At least two (2) years experience in medical office; prior reception experience in a psychiatric office setting preferred. Able to multi-task yet pay attention to detail. Good computer skills; working knowledge of MS-Office products. Strong interpersonal skills. Some experience with an Electronic Health Record.
Pillars is the largest nonprofit provider of mental health and social services in the western and southwestern suburbs of Chicago. We aspire to build healthier communities by making connections and changing lives. In other words, our goal is to connect people to the resources they need to help them stay healthy or get back on their feet.
Pillars’ main lines of service are Mental Health, Addi...ctions, Domestic and Sexual Violence, Child and Family Services, and Community Housing. We have more than 30 programs within those lines of service. Our eight office locations span the western and southwestern suburbs of Chicago, including La Grange Park, Berwyn, Hickory Hills, Summit, and Western Springs. Several of our services are also provided in community settings including homes, schools, police stations, courthouses, and emergency rooms. Many of our services are bilingual, and many of our clients are low-income and/or use Medicaid.
Learn more at www.pillarscommunity.org
Pillars is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, religion, creed, color, national origin, gender, age, marital or veteran status, sexual orientation, disability or any other legally protected status.