As a member of the Development Team, the Development Associate is an integral member of the team, whose work is focused on managing donor information and communication strategies for Teen Living Programs. This position maintains the data, resources and communication vehicles, which are key to the agency’s fund-raising initiatives.
Key responsibilities of this position include:
Maintain and manage the agency’s donor database to support its value as a strategic tool that may drive the agency’s funding strategy
Manage all phases of the annual giving program
Oversee all communication activities
Provide general support to the Development Department in the areas of individual giving and institutional support as needed and assigned
The following duties are the essential functions of this position.
DEVELOPMENT SYSTEM AND COMMUNICATION OVERSIGHT
Accurately manage and maintain the donor database to support the agency’s funding strategy
Act as the system administrator for the agency’s chosen donor database
Ensure the donor database provides historical donor activities, including but not limited to
Relationships to employees, Board Members, other donors, etc
Personal information – mailing and email addresses
Ensure data alignment to the “Constant Contact” database
Ensure accurate manual files as needed
Develop and maintain the reports to support the agency’s strategic planning needs
Ensure data integrity and that gifts are acknowledged in a timely manner
Facilitate direct mailings – including list preparation, production and post-mailing analysis
Develop and implement an integrative communications and marketing strategy that is incorporated into the agency’s Annual Development Plan
Work collaboratively with other staff to identify newsworthy material, youth stories, and other information to communicate to external constituents
Write and edit communication material for agency-wide publications, including but not limited to
Create and maintain production schedules for all communication plans
Ensure key messaging and integrate content across platforms to promote organization to potential and existing donors, volunteers and the community
Write and submit press releases are needed
Collaborate with TLP staff and young people to develop content, blogs and social media postings
GENERAL ROLE MANAGEMENT
Respond to requests for information from the general public accurately and timely
Adjust work schedule as necessary to ensure attendance and support at agency events
Adjust work schedule as necessary to attend agency mandated training and/or meetings
Performs other duties as assigned
Education and experience
3+ years’ experience in a nonprofit support environment
Experience with donor database required. eTapestry or Raiser’s Edge a Plus
Proficient with Microsoft Office applications (incl. Excel, Word, PowerPoint, and Outlook)
Strong knowledge/experience with communication applications (such as Google Analytics, Hoot Suite) to analyze web traffic and manage social media networks
Excellent written and oral communication skills
Solid organizational and time management skills
Able to multi-task in a fast paced and ever-changing environment
Teen Living Programs is a non-profit organization that has supported and strengthened Chicago’s most vulnerable young people for nearly 40 years. We are the only agency in the city to focus solely on 14-24 year olds who are experiencing homelessness; and we offer comprehensive, year-round services to address everything from emergency needs and housing to education, job readiness, and embracing a ...healthy lifestyle. Our services are available on Chicago’s south side, in neighborhoods of high poverty and violence and where critical supportive services are lacking.
To create a world where all youth have a safe home, are valued, supported, and provided with everything they need to reach their full potential.
Teen Living Programs builds community, hope and opportunity for youth who are homeless. We address their immediate needs and help them achieve independence and stable housing.
Generosity - We believe in being open, patient, accepting, respectful, and giving without expectation.
Courage - We invite risk and investment from all our partners in order to aspire, strive, and succeed.
Accountability - We drive impact, work in collaboration, and deliver meaningful outcomes with honesty, fairness and transparency.
Transformation - We foster curiosity, energy, innovation, and growth in a safe and affirming environment.
Community Impact - We strive to create lasting societal change through shared responsibility, inclusion, cooperation, and celebration.