Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 72,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.
We are now hiring for a full-time Office Assistant 2 to join our Southeast team!
ESSENTIAL JOB FUNCTIONS:
Operates with independence and judgment in carrying out assigned responsibilities. Represents the agency by maintaining appropriate office decorum and cordial contacts with clients and other visitors.
Assists in the development of systems and procedures for own responsibilities. Plans own work to meet scheduled deadlines.
Composes and produces documents and reports using agency software packages.
Using professional judgment, handles difficult calls and determines appropriate disposition.
Depending on support staff composition, registers new program clients, gathers appropriate information in order to collect payment for services. Submits accurate and timely information to funders.
Makes frequent staff and outside contacts. Gathers and disseminates information, schedules appointments, arranges meetings including all aspects of meeting preparation.
Responsible for maintenance of files, records and reports.
Supports direct service and administrative staff in special projects.
Responsible for ordering and maintaining office supplies and equipment.
Serves as backup to other support staff as necessary.
Works effectively with diverse staff and service population.
Works evening and weekends hours as needed and assigned.
May act in the absence of the Office Manager or unit supervisor.
Other duties as assigned.
High School Diploma required or equivalent.
Two years office experience including automated systems.
Intermediate computer and work and time management skills.
Competence in grammar, math, spelling, and oral and written communication.
Effective interpersonal and problem solving skills.
Ability to interact appropriately with clients and staff.
Ability to work effectively with diverse individuals and groups.
Metropolitan Family Services offers a very generous benefits packet to our professionals:
Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions
Dental and Vision Insurance Options
11 paid Holidays
Paid Time Off (PTO)
Training and Professional Development Plan with E- Learning
Metropolitan Family Services is an accredited nonprofit agency that has more than 800 full and part-time professional staff dedicated to providing quality services by empowering families to learn, to earn, to heal, and to thrive. We value our professionals for serving as a mentor, a motivator, and advocate to families in need. Since 1857 Metropolitan Family Services has been the engine of change t...hat empowers Chicago and Suburban- area families to reach their greatest potential and positively impact their communities.