St. Martin de Porres House of Hope is a highly structured, supportive; community-based 12-18-month residential program for women, and their children, who are in recovery from substance abuse addiction. As a key member of our program staff the Case Manager will carry a caseload and provide a range of holistic and confidential services that link residents with health care, clinical psychosocial and supportive services. The case manager will also assist residents with achieving sustainable self-sufficiency allowing them to live healthy, recovered lives upon discharge.
Develops case management plans to assist residents in addressing such issues as personal and family adjustments, finances, employment, education, food, clothing, housing, physical and mental health, and substance use.
Provide court and family advocacy, assessment, and case management services to residents.
Provide support services and linkages to appropriate community services designed to assist residents in achieving goals related to self-sufficiency and economic independence.
Build relationships with community organizations/partner agencies.
Responds in a timely manner regarding all requests (written and verbal), and completes forms and case records accurately.
Helps residents modify attitudes and patterns of behavior by increasing understanding of self, barriers, and how both play a role in achieving outlined goals.
Conduct intakes for new residents and ensure all discharge paperwork is completed.
Work in coordination with the Housing Department to achieve resident housing stability.
Maintain resident files according agency standards.
Actively participate in staff meetings and staff development opportunities.
Participate in program planning and evaluation.
Assist with facilitating groups and workshops.
Transport residents to outside appointment as needed.
Other duties as assigned by the Director.
KNOWLEDGE SKILLS AND ABILITIES:
Knowledge of theory, practice, and skills of case management, biopsychosocial assessment, and therapeutic intervention.
Ability to establish and maintain confidentiality.
Ability to manage multiple and changing priorities.
Ability to communicate effectively, orally and in writing.
Ability to prepare clear, accurate and effective reports, correspondence and other written materials.
Knowledge of principles, methods and procedures for assessment, diagnosis, treatment and rehabilitation of substance abuse.
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Ability to work in a collaborative manner with other staff: floor staff, counselors, therapists, volunteers, program director and executive director.
Ability and willingness to continually develop as a professional in the human services sector and learn crisis prevention and management skills.
Ability to cope with the stress of working with persons who have mental/ physical illness and/or behavioral problems.
Must be able to work a flexible, rotating schedule that includes evenings.
Maintain a valid driver license for agency travel.
EDUCATION, EXPERIENCE AND/OR CERTIFICATION:
Master’s degree in social work, or counseling. Licensed as an LSW/LCSW or LPC/LCPC and CADC required.
Minimum three (3) years related work experience.
Valid driver license with no suspensions in effect in the previous three (3) years prior to hire.