Lyric Opera of Chicago exists to provide a broad, deep and relevant cultural service to the Chicago region and the nation, and to advance the development of the art form of opera.
We are searching for a Stage Doorperson to join our part time, seasonal Stage Door staff. As with all Stage Door staff members, this position will work 5-24 hours a week on a flexible shift basis during the season. The weekly schedule fluctuates with the performance calendar, but may include shifts between 6:00am – 2:00am any day of the week.
Lyric Opera of Chicago’s Stage Door staff is ultimately responsible for the safety and security of Lyric’s back of house spaces.
DUTIES AND RESPONSIBILITIES:
Monitor Access Policy for all BOH employees and guests
Perform routine security checks of access doors to the backstage area and monitor entry/exit points via electronic surveillance to determine that premises are properly secured; lock and unlock doors as needed.
Act as Fire Safety Director in case of emergency during low/no occupancy times.
Act as point-of-contact in emergency situations for all backstage personnel, and assist with initiation/implementation of emergency procedures (police, fire, and evacuation) in compliance with Lyric’s emergency action plan.
Notify work-site personnel of the arrival of various goods delivered to the backstage area (UPS, FedEx, other special deliveries); coordinate the proper unloading of items, including occasional assistance with traffic control during loading/unloading of trucks.
Coordinate with Rehearsal, Opera Center, Facilities, and other departments regarding guest lists, schedules, and other needs as they arise.
Contact appropriate Lyric personnel to notify them of the presence of outside visitors or vendors needing to be escorted backstage.
Notify Facilities Department of necessary physical plant repairs or safety concerns within the backstage area; monitor first aid kits and fire extinguishers and report any deficiencies.
Assist seasonal staff and visitors with questions and directions (on- and off-site destinations).
As the business evolves, so may this role. These duties may change as Lyric’s leadership identifies the need at any time.
Ability to operate a computer keyboard, mouse, and to handle other office equipment.
Ability to climb stairs, work in dark places, lift and carry items < 25 lbs
KNOWLEDGE AND SKILLS:
Effective organizational, communication, and interpersonal skills are essential, along with a demonstrated orientation to customer service. The ability to adapt quickly to changing priorities, maintain a professional demeanor under pressure, and keep sensitive information confidential is required. Previous experience in a security or “in-person” customer service role would be a definite plus, as would a working knowledge of the details associated with back-of-house operations for a theater facility. Training in first aid and/or in the use of portable defibrillation units is desirable (training may be provided).
Please send a resume and cover letter to email@example.com denoting the position of interest.