FUNCTION: Counselor/Advocates work as a team to provide comprehensive direct services to women and children served by Connections for Abused Women and their Children. They provide a range of crisis intervention and advocacy services to domestic violence victims through CAWC’s Hospital Crisis Intervention Project (HCIP) located at Northwestern Memorial Hospital.
REPORTS TO: Outreach Services Coordinator
Provide counseling, crisis intervention, advocacy, IDVA advocacy, information, referrals, and emotional support to HCIP
Develop plans for on-going services and network with direct service providers to meet client’s needs.
Share shift coverage responsibilities as scheduled. Includes answering business and hotline calls, completing telephone and in-person intakes for services, responding to client requests, providing direct service to HCIP clients, responding to emergencies, working collaboratively with HCIP and hospital staff.
Complete client records to document eligibility and service provision and program records for various information collection. Meet minimum monthly requirements of service provision documentation.
Coordinate with other Counselor/Advocates to insure continuity and quality of client service.
Participate in volunteer and staff training, and public education and outreach upon request.
Other responsibilities as assigned.
B.A. in social services or minimum 2 years experience working with women and/or children, preferably in a women’s shelter or walk-in program.
Demonstrated commitment to empowerment of women and/or children.
Knowledge of domestic violence.
Excellent interpersonal skills and communication skills (written and verbal).
Demonstrated ability to work independently and cooperatively.
Demonstrated ability to work effectively with others of diverse age, language, race, ethnicity, sexual preference, religious belief, mental/physical abilities, and socioeconomic status.
Available to work some evenings, nights, weekends, and holidays.
Helpful: good writing skills, bilingual/bicultural, familiarity with community resources, crisis intervention experience
*Interested candidates should email Kesha Larkins at firstname.lastname@example.org or fax resume and cover letter to 773-489-611.
Additional Salary Information: CAWC offers a competitive salary, excellent benefits, a flexible work environment, a commitment to ongoing learning, and an opportunity to make a lasting difference in the lives of women and children.
About Connections for Abused Women and their Children (CAWC)
In 1976 a landmark meeting was held in Chicago to address the crisis of violence against women. This gathering resulted in a task force that ultimately became Chicago Abused Women Coalition (CAWC). In 1977, CAWC then established the city’s first 24-hour domestic violence hotline and in 1979 opened Chicago’s first shelter for battered women and their children.
Over the years, CAWC has evolved in... response to changing needs. Throughout the 1980s and 1990s, the organization expanded programs to include community-based outreach services to adults and specialized intervention services with children. To reflect the expanded scope of its services and its goals for the future, CAWC in 2008 changed its name to Connections for Abused Women and their Children, maintaining its recognizable acronym, while signaling its commitment to programming for both women and children affected by domestic violence.
Today, CAWC continues to demonstrate leadership in addressing domestic violence in Chicago, providing life-saving assistance to more than 1,000 women and children each year. Known for its innovative and effective programs and partnerships, CAWC continues to operate its 24-hour hotline and 42-bed shelter (Greenhouse), as well as the following: the Hospital Crisis Intervention Project (HCIP), based at both John H. Stroger Jr. Hospital and Northwestern Memorial Hospital, offers not only crisis intervention to victims at the time they seek healthcare, but also trains physicians on appropriate screening for domestic violence; the Humboldt Park Outreach Program (HPOP), a walk-in program that provides individual and group counseling to women and their children, along with enhanced therapeutic services for children; and domestic violence education and support for women seeking substance abuse treatment at Haymarket Center.
CAWC is a 501(c)3 designated non-profit organization governed by a Board of Directors with an operating budget of approximately $1.7 million. CAWC enjoys a broad base of support from governmental entities, corporations, foundations, United Way and individuals. Staffed with multilingual, multicultural advocates, CAWC is well-known for providing a safe place for women and children from a rich variety of cultures and backgrounds.