The Property Assistant performs administrative duties supporting Facing Forwards scattered site housing programs and inputs and manages data for program reporting. The property assistant will resolve repair and maintenance issues, conduct inspections and work with landlords to ensure Facing Forward tenants and Landlord partners are complying with Chicago tenant rights.
ESSENTIAL JOB FUNCTIONS
Repairs and Inspections (60% of the time)
Collaborate with Case Managers to resolve repair and maintenance issues that arise between the landlord and tenant, provide tenant/landlord education and mediation as needed
Conducts and completes inspections on units that have reported repair issues
Obtains documentation from property owners to verify that remediation activities have been completed.
Completes inspection paperwork and corresponding documentation for client files.
Assists Property Advocate with housing location/relocation which includes finding units, completing inspections and reviewing leases
Completes Rent reasonableness documentation for scattered site client files.
Administrative (40% of the time)
Assists the property advocate in landlord relationship building, including identifying new landlords and following up with current landlords
Assists in the arrangement and preparation of scattered site Tenant workshops and Landlord meetings.
Completes landlord information sheets and updates landlord information
Monitors rental payments for tenants to ensure accurate recordkeeping
Completes quarterly rental payment arrearage reports and letters for tenants.
Reviews tenant files to ensure data is accurate and complete
Uses email and other technologies to communicate with staff and others and to efficiently complete work assignments
Protects the organization’s value by keeping information confidential
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks, participating in professional organizations
Performs other duties as assigned; including but not limited to cleaning of office space and common areas, sorting donations, additional reporting and data entry responsibilities, and facilitating special events
Attendance at staff meetings as required
Attendance at Events
Scattered Site Meetings and Workshops
Education, Certification, License
Graduation from high school or equivalent
Three years’ experience in working with or overseeing property management or Public Housing programs
Knowledge of property management
Ability to communicate tactfully and effectively in both written and verbal forms in English.
Ability to use various computer programs accurately and efficiently (Microsoft Office, the Internet, Email, etc.)
Ability to work in a typical office setting and operate standard office equipment, including computers, printers, telephones, and copier.
Possession of a valid driver’s license with a good driving record, and car.
Working Conditions and Physical Requirements
Travel between client residence and assigned location(s)
Outreach and apartment viewings conducted throughout the city of Chicago
Sitting for extended periods is required
Intermittent physical activity including standing, walking, bending, lifting (less than 10 pounds)
Normal manual dexterity and hand-eye coordination
Corrected hearing and vision to normal range
Additional Salary Information: COMPENSATION
Please provide salary history and salary requirements with resume.
Comprehensive benefits package (with some employee contributions) includes medical, dental, and vision, life, and long term disability insurance. Employer-matched retirement plan10 paid vacation, 12 paid sick, 3 paid personal, and 10 paid holidays the first year.
Facing Forward provides a home, help, and hope for individuals, families, and veterans experiencing homelessness in the Chicago area. Envisioning a better future is the first step to empowerment. We turn our backs on homelessness and position ourselves to envision what’s next. We break the cycle of homelessness in Chicago by providing housing and social services that empower individuals to face f...orward to a new future. We know that connecting people to safe, stable, long-term housing first creates the best platform to address the root causes of homelessness.
We reach out to people who meet the highest standards of vulnerability. Our program serves people who are chronically homeless and who have a disability. The majority of households that we serve are women and families.