Case Management/Social Services, Program Management
This position directs or assists in the overall planning, development and administration of substance use disorder treatment and related programs. The Clinical Director has responsibility for the overall operational and clinical activities of assigned programs. S/he directs and supervises subordinate managers and staff in developing and implementing evidence based practices; ensures that accreditation, certification, and regulatory requirements are achieved; meets financial objectives; and implements the strategic plan for assigned programs.
The employee exercises considerable professional initiative and judgment. Work is under the general review of an administrative superior, leaving considerable latitude for independent judgment and discretion in accordance with agency policies.
EXAMPLES OF WORK:
Work may include but is not limited to the following examples:
Directs or assists administrative staff in general management, policy development, program planning, and/or coordinates activities, as assigned.
Directs the program activities to produce satisfactory client outcomes.
Supervises, monitors, and reviews assigned program operations to ensure compliance with laws, regulations, policies, standards, plans, and procedures.
Evaluates program conformance to policies, procedures, and practices.
Participates in the development, implementation or interpretation of new or revised program initiatives
Reviews work of subordinates and overall program activities through direct observation, review of records, and the analysis of prepared reports. Implements corrective action, when necessary.
Selects, trains, directs, and evaluates staff in area of responsibility. Reviews and approves employee work and program schedules; sets standards of performance for subordinates; evaluates work performance.
Participates in the development of budget requests; monitors program revenue and expenses to achieve budgeted goals; recommends or directs implementation of cost saving measures.
Provides direction, leadership, and assistance to managers to meet agency goals.
Implements evidence based and promising practices.
Represents and/or serves as a liaison for the assigned area of responsibility; maintains appropriate level of communication and good relationships with stakeholders and contractors. Cooperates with, and responds appropriately to concerns, interests, and needs of contractors.
Serves in leadership role in agency quality assurance process.
Conducts regular meetings with staff.
Prepares reports of program activities, special incidents, and as required.
Performs other related work as assigned. Thorough knowledge of budgeting, fiscal management, and grants and/or contract management
Ability to analyze and evaluate policies and operations and formulate recommendations
Ability to manage change, manage programs, and achieve results
Ability to review, analyze, interpret, and/or prepare federal and state laws, rules, regulations, policies and procedures as related to the assigned program
Ability to act decisively when necessary to protect consumers
Ability to handle confidential information appropriately, and to recognize potential ethical problems and address in ethical manner
Ability to plan and organize working time effectively
Ability to perform with autonomy or with minimum direction
Ability to develop, implement, and administer assigned programs or services to achieve positive program and client outcomes
Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency
Ability to plan, assign, coordinate and evaluate the work of professional and non professional staff and to instruct them in work performance
Ability to establish and maintain working relationships with officials, stakeholders, staff associates, the general public and others
Ability to read, write, comprehend, and speak in the English language
Skill in identifying and resolving managerial problems such as work assignments, employee relations, employment development, and morale
Skill in problem solving and decision making
Considerable knowledge of community resources used in the provision of services
Comprehensive knowledge of principles and practices of treatment related to rehabilitation of consumers
Extensive knowledge of state and local certification requirements pertaining to assigned programs
Working knowledge of the requirements of state and federal law
Working knowledge of principles and practices of administration and management in non profit, publicly funded agency
EXPERIENCE AND EDUCATION QUALIFICATIONS
The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration.
A physician or licensed mental health professional (licensed in Missouri) with at least one (1) year of full time experience in the treatment of persons with Substance Use Disorders;
Three (3) years of successful, professional supervisory experience in substance abuse treatment, psychology, sociology, counseling, criminal justice, or related area.
NECESSARY SPECIAL QUALIFICATION
Must successfully pass a background screening in accordance with 9 CSR 10-5.190.
No worker of this department may be currently, or have been under the supervision of local, state, or federal, correctional supervision within the last two (2) years.
Possesses a valid driver’s license and is, and remains insurable, under HCBC automobile liability insurance.
**Heartland Center for Behavioral Change is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin/ancestry, age, disability, protected veteran status, and/or genetic information.**
At Heartland Center for Behavioral Change (HCBC) we help people rebuild their lives! Come be a part of our exciting and caring team. We are seeking qualified applicants who want an opportunity to work with people to overcoming their reentry and substance abuse challenges. We are seeking dedicated professionals who want to be a part of making positive change in our client's lives.