1.Responsible for overseeing the daily operations for assigned centers, either City or Suburban, for the Family Stabilization Department, including the food pantry; 2. Approves financial assistance disbursements for eligible clients over the life of the grant period to ensure compliance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations; 3. Responsible for assigning work to staff and ensuring the work is performed in an efficient, prompt, professional and accurate manner and provides guidance, when necessary; 4. Responsible for coaching, supervising, training, and professional development of staff; 5. Works collaboratively, cooperatively and professionally with other staff, departments, and/or community partner agencies in order to coordinate and obtain resources for clients or resolve any issues or concerns; 6. Handles all client and employee complaints as well as crisis situations in consultation with his/her supervisory chain and in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience; 7. Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, andexternal requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations; 8. Responsible for exploring donation opportunities within the community to obtain additional resources for clients; 9. Seeks potential grant opportunities and/or assists the supervisory chain with the grant application process; 10. Must maintain a flexible schedule to attend and represent the Program at community events, committee meetings and special events, as needed, and must be willing to travel between sites to fill in for staff, including food pantry staff, as needed.
Preferred Requirements: Master's Degree in Social Services. 5 years of related experience and 5 plus years of supervisory experience. Must have a valid Manager Food Sanitation Certificate and have Bilingual (Communicates effectively in English/Spanish) skills
Minimum Requirements: Bachelor's Degree in Social Services. 3 years of related experience and 3 plus years of supervisory experience. Must acquire Manager Food Sanitation Certificate within 6 months from date of hire.
he Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to race, color, religion, age, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.