1.Responsible for the overall and daily operations of the Family Stabilization Department including food pantries operations for multiple sites; 2. Handles a wide array of administrative responsibilities including but not limited to:maintaining, updating and submitting routine and ad-hoc reports, as necessary, to ensure compliance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations; 3. Responsible for setting and ensuring that departmental goals are being met; 4. Prepares annual budgets and monitors monthly financial reports to ensure that all Departmental costs are within budget; 5.Responsible for coaching, supervising, training, and professional development of staff and for assigning work to staff including and ensuring that work is performed in an efficient, prompt, professional and accurate manner and provides guidance, when necessary; 6. Handles all client and employee complaints as well as crisis situations in consultation with his/her supervisory chain and in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience; 7. Works collaboratively, cooperatively and coordinates with other staff, departments, and/or community partner agencies in order to improve overall services for clients or resolve any issues or concerns; 8. Designs, implements and supports decentralized emergency systems for community sites, including parishes and serves as a public speaker for community or other events, as needed; 9. Responsible for exploring donation opportunities within the community to obtain additional resources for clients and seeks potential grant opportunities and/or assists the supervisory chain with the grant application process; 10.Must maintain a flexible schedule to attend and represent the Department at community events, committee meetings and special events, as needed, and must be willing to travel between sites to fill in for staff, including food pantry staff, as needed.
Preferred Requirements: MSW. 10+ years of related non-profit experience and 10+ years of supervisory experience. Must have a valid Manager Food Sanitation Certificate and have Bilingual (Communicates effectively in English/Spanish) skills.
Minimum Requirements: BSW. 7+ years of related non-profit experience and 7+ years of supervisory experience. Must acquire a Manager Food Sanitation Certificate within the first 6 months from date of hire.
The Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to race, color, religion, age, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.