The TLP Community Support Specialist works in conjunction with the rest of the TLP treatment team to provide direct individual and group services to adolescent teens and teen parents and their children who reside in a transitional living setting. The primary emphasis of service delivery for this position is on life skill and parenting skill development, mentoring and relationship building. This includes the ability to identify a client’s service needs, working directly with clients to teach needed daily living, coping and interpersonal skills; role modeling appropriate behaviors and ensuring client’s compliance with program rules and expectations, while following all UCAN policies, procedures and practices.
Essential Functions and Responsibilities:
Service Delivery/Role Modeling
Conducts daily observation of client’s behaviors, skills and emotional status Helps to assist clients in following their daily schedule and addressing issues of time management Assists clients through active teaching and demonstration with improving daily living, parenting, coping and interpersonal skills Monitors client’s compliance with program rules and expectations and reports all infractions to the appropriate TLP treatment team members. Implements client service plans in areas that are applicable, monitors client progress, and communicates observations and assessment to TLP treatment team members.
Documentation and Reporting Makes frequent reports to appropriate TLP treatment team members on progress of client’s behaviors, reports on all behavioral infractions and performs other record keeping functions as required by ucan. Maintains accurate, complete and timely client records as required by ucan policy and procedures through casenotes Enters casenotes into the Profile and/or SACWIS System and ensures that billing quotas are maintained Reports client progress in TLP treatment team meetings. Reports all possible critical incidents and unusual incidents to supervisor, management, or DCFS as required by ucan or by mandated reporting law.
Building Relationships and Networks Develops effective helping relationships with clients, their children and their families. Works with TLP treatment team to coordinate client services. Functions appropriately and effectively as part of a treatment team. Understands and respects the importance of team decisions, and carries out these decisions consistently. Is able to maintain generational boundaries with clients and treat all clients equitably and fairly.
Job Knowledge Demonstration Knowledge of DCFS, ucan, and Medicaid requirements for client interaction, service delivery and documentation. Studies, learns and uses UCAN, DCFS and TLP procedures for providing services to clients. Is familiar with all TLP rules and regulations, including the Level System. Assesses and monitors the safety of clients in current living arrangement and makes any needed recommendations to TLP treatment team.
Education /Job Experience/Certification:
· Associates Degree preferred with at least 1 year experience working with children and adolescents, OR
· GED or H.S. Diploma required with 3-5 years experience working with children and adolescents
· CPR/First Aid Certified or becomes so within 90 days of employment
Special Knowledge and Qualifications:
· Ability to be flexible with scheduling needs and shifts
· Strong crisis intervention/de-escalation skills
· Effective verbal and written communication skills.
· Ability to work both independently and a part of a high functioning team.
· Experience or ability to use computers for data entry
· Car and valid Illinois driver’s license required.
· Willing and able to work at different sites, as TLP program location(s) change.
UCAN builds strong youth and families through compassionate healing, education, and empowerment. Since the Civil War, UCAN has served the most vulnerable children, youth, and families, and has grown over 145 years into a premier social service agency serving over 10,000 individuals annually. UCAN programs address the impact of trauma: with a consistent presence, meaningful programs, and unrivaled ...organizational diversity and cultural competence. These trauma-informed programs include clinical and counseling services, support for pregnant or parenting teens, foster care placement, a therapeutic youth home, a therapeutic day school, transitional living programs, workforce development, youth leadership development, and violence prevention. At the heart of it all, UCAN’s vision is that youth who have suffered trauma can become our future leaders. UCAN is a consistent and compassionate presence in the lives of those who are most at risk. We start with the premise that communities with challenges possess strengths upon which they can build. From this premise evolves an approach to community support that fosters collaboration with existing neighborhood resources to strengthen communities, one youth at a time. UCAN’s community efforts provide leadership development, supportive jobs for youth, individual healing, and mentoring. UCAN's founding is rooted in spirituality. In 1869, UCAN was founded by members of St. Pauls United Church of Christ (UCC) to provide a home for orphaned children of Civil War soldiers. The UCC and its predecessors have long advocated for social justice, including the struggle for the abolition of slavery and being the first to ordain African-Americans, women, and openly gay persons as clergy. Diversity is a core UCAN value, reflected in our staff, our minority-led Board of Directors, and our clients. It is vitally important that UCAN counteract the influence of discrimination on our communities, families and youth.