PRC is hiring a Director of Food Pantry Services to develop, manage and continually improve provision of food pantry services at two main locations that respond to clients’ needs, program goals and is consistent with PRC mission, vision and values. Food Pantry Services include services provided at Wheaton Food Pantry, Westmont Food Pantry, home delivery service, nutritional outreach services and holiday giving program
The Director of Food Pantry Services is responsible for providing food pantry services to over 6,000 households, managing over $1,000,000 of expenses and donated goods valued at over $5,000,000, directly supervising 2 employees and overall program staffing of 4 employees and 1900 volunteers.
This leader will also manage PRC’s holiday giving program serving 800 families, managing over $50,000 of expenses, donated goods valued at over $200,000 and over 100 volunteers.
PRC offers a generous compensation and benefits package to our full time employees, including:
Medical insurance – HMO, PPO
Dental insurance – PPO
Flexible Spending Account participation
Short Term Disability
SIMPLE IRA retirement plan
Paid Time Off (PTO)
12 paid holidays
Position Essential Functions
1. Establish, implement and monitor services, goals, objectives and budgets for food pantry and other food pantry service programs
2. Participate in and support implementation of PRC strategic goals
3. Work closely with Director of Social Services, to continuously identify improvements to the client registration process
4. Identify, implement, monitor and evaluate food pantry service improvements and opportunities for growth to ensure that service is meeting customer needs and is provided in the most efficient way possible
5. Identify, implement, monitor and evaluate nutrition outreach services (for example health promotion, nutrition education)
6. Plan and organize food rescues from area retailers, including but not limited to developing and maintaining relationships with retail contact persons; identifying and coordinating efficient schedules for pick-up and delivery including volunteer resources and PRC vehicles
7. Coordinate food and non-food drives that relate to accomplishing annual goals and objectives
8. Build and maintain strong relationships with vendors, retailers, and other community partners that directly support food pantry services including but not limited to serving as primary liaison with Northern Illinois Food Bank and participating on The DuPage Community Hunger Network
9. Plan, organize and implement service evaluation and other measurement tools that ensure service effectiveness
10. Establish, maintain and analyze accurate and relevant program statistics including service statistics and volunteer data
11. Stay current with trends regarding hunger needs in DuPage County and best practices in the emergency food system
12. Directly Supervise Food Pantry Supervisors and be responsible for overall program staffing and personnel issues including scheduling, supervising, training, development, appreciation, recognition, and evaluation
Bachelor’s degree required
7 years’ experience required preferably in food service management or retail management
5 years of supervisory experience required
Experience creating and managing a budget required
Commitment to PRC’s mission, values, and community focus
Passion for solving hunger and working in a social service organization
Demonstrated commitment to collaborative work
Must demonstrate professionalism, flexibility, good judgment and commitment to teamwork
Excellent customer service skills
Computer proficiency required in MS Office, Outlook, Internet search engines, Google Apps and familiarity with databases
Knowledge and Ability
Ability to effectively promote and represent PRC to other organizations
Ability to work independently, with a team, and with a diverse group of individuals
Demonstrated ability to work effectively with and supervise employees and volunteers
Ability to interact and communicate clearly with multiple constituencies
Able to work effectively with people from diverse racial, religious, and cultural backgrounds
Ability to manage multiple projects simultaneously
Ability to exercise professional judgment to resolve complex problems
Ability to maintain a high level of confidentiality
Able to compile, analyze and evaluate data
Able to work some evenings and weekends
Have a valid driver’s license and access to a vehicle
The mission of People's Resource Center is to respond to basic human needs, promote dignity and justice, and create a future of hope and opportunity for the residents of DuPage County, Illinois through discovering and sharing personal and community resources.
People’s Resource Center will be recognized in DuPage County for excellence of service, for w...ell-integrated support services, for our neighborhood partnerships, and for advocacy that promotes just and sustainable communities.
• Dignity and Respect: Recognizing the dignity of each person who comes to us, we create a welcoming and respectful environment in all of our programs and communication.
• Creative and Innovative: We express our mission directly. We try things in the community. We are willing to jump in to new areas in order to address an unmet need.
• Responsible Stewards: We welcome those who need resources, as well as those with resources to share.
• Compassionate: We listen, we encourage, we try to get to know our families, we provide some help and guidance, we advocate, in a spirit of kindness and compassion.
• Integrity: We place a high priority in living out of our principles, in our relationships, programs, and organizational practices.
People's Resource Center (PRC) is a grassroots organization in DuPage County, Illinois, founded in 1975 by community members looking to help neighbors who were facing financial hardship. Inspired by social justice heroes like Martin Luther King, Jr., Dorothy Day and Jane Addams, founders Dorothy McIntyre, Father Tom Peyton and a group of volunteers sought to do more than start a local food pantry. They wanted to build an organization across DuPage County that would help people overcome the isolating experience of poverty in the suburbs. In a small house on a quiet street in Wheaton, Illinois, they asked their friends to bring sacks of groceries and opened the doors. That first year they shared food with 125 local families.
Today, PRC operates one of the largest food pantry programs in the western Chicago suburbs, providing nearly 32,000 low-income DuPage County residents with basic human services and relationship-based educational programs to create paths to self-sufficiency. PRC’s programs include the following: full choice food pantries, clothes closets, social services, homeless prevention services, job search coaching, adult and family literacy instruction, computer technology access and training, citizenship classes, and art enrichment classes for children and adults. All PRC services are provided FREE to client families, eliminating cost as a barrier to access.
Basic needs assistance and empowerment programs are provided from two owned facilities - Wheaton, IL and Westmont, IL. Empowerment programs also deliver services from over 30 partner locations throughout DuPage County.
PRC’s 2016 demographics indicate that 29,959 neighbors were assisted at PRC through one or more of its programs; 37,512 grocery carts filled with food were distributed to neighbors in need visiting PRC’s pantries; 1,684 families were assisted in social services; 415 households received financial assistance; 1,529 families received clothing through the Clothes Closet; 1,453 students participated in the computer training program; over 680 students participated in art programs; and 583 students studied in literacy and education.
In 2015, PRC was recognized as the United Way Partner of the Year. That same year they also received the Neighborhood Builders Award from Bank of America, making them the first agency outside of the city of Chicago to ever receive this award.
The Board of Director’s is currently comprised of 17 highly committed members of the community that abide by term limits. PRC has a staff of 42 paid full and part-time employees and a dedicated volunteer base of approximately 2,400 individuals. PRC’s operating budget is currently $5.9 million.