Advocacy/Lobbying, Case Management/Social Services, Program Management
GENERAL ROLE DESCRIPTION
The Director of Advocacy Services is responsible for overseeing the functions of the Advocacy Program, including the 24-hour individual advocacy program which includes criminal justice/medical advocacy and crisis intervention services. This position is also responsible for the coordination of institutional advocacy with the medical community, Police, State’s Attorney, social service organizations and other institutions that interface with sexual assault victims/survivors. The Director of Advocacy Services oversees all program staff, is responsible for managing the overall quality of the program, and provides direct supervision of the Senior Advocacy Program staff. The Director of Advocacy Services is a member of RVA’s staff Leadership Team.
Oversee all aspects of the Advocacy Program, ensuring that services are provided in a professional, sensitive and effective manner; this includes ensuring regular monitoring of qualitative and quantitative service provision.
Provide individual supervision to Senior Advocacy Program staff and convene team meetings, in conjunction with the Advocacy Services Supervisor, regarding service provision, case consultation, program effectiveness and overall agency business.
Provide regular supervision to the Advocacy Services Supervisor and Legal Advocacy Intern Supervisor regarding service provision, case consultation, program effectiveness and overall agency business.
Serve as the agency liaison with contracted RVA partner hospitals in regards to emergency advocacy services. In conjunction with Medical Advocacy Coordinator, ensure RVA compliance with contracts.
Ensure bi-monthly reports for RVA partner hospitals on RVA service provision.
Serve as the agency liaison with Message Center to ensure smooth operation of 24 hour emergency medical advocacy services.
Serve as agency liaison to the Chicago Rape Crisis Hotline to ensure smooth operation of 24 hour emergency legal advocacy services.
Serve as agency liaison to the Cook County Jail, Metropolitan Correctional Center, Juvenile Detention Center and Illinois Youth Center in monitoring responsibilities outlined in MOU’s under the Prison Rape Elimination Act.
Serve as agency liaison to Higher Education Instructions partnered for 24 hour Confidential Advisor Services and provide quarterly reports as required.
Work with the Director of Programs and Public Policy on program service MOU and contract provision.
Conduct regular performance reviews of Senior Advocacy Program staff, promoting their professional development and monitoring fulfillment of their individual responsibilities.
Advocate for systemic improvements to survivor treatment in RVA partner hospitals, criminal justice systems and civil justice systems.
Work with the Director of Programs and Public Policy to annually plan the institutional advocacy outreach and public policy initiatives to the medical and health care community, law enforcement, criminal justice, and child protective services.
Provide professional training to medical and criminal justice professionals, and ensure that medical inservices and criminal justice trainings are regularly and effectively provided by Advocacy Program staff.
Coordinate advocacy staff participation on local and statewide advocacy committees.
Maintain a working knowledge of significant developments and trends in the field of sexual assault in order to enhance Advocacy Program effectiveness.
Provides support to the Advocacy Volunteer Manager with the coordination of the volunteer program, including coordination and facilitation of the volunteer training.
In conjunction with Advocacy Program staff members, provide back-up to emergency medical advocacy services by providing support to staff advocates while on call and taking shifts, as needed. Providing weekend coverage on a rotating basis.
Compile, report, and analyze monthly and quarterly service hours through the InfoNet data system to ensure progress towards goals as well as timely and accurate data entry.
Prepare other reports as required, including grant reports.
Regularly evaluate overall Advocacy Program effectiveness in conjunction with the Advocacy Staff, Director of Programs and Public Policy.
Inform and comply with the annual Advocacy Program budget and fiscal guidelines of RVA.
Work with the Director of Development and Director of Programs and Public Policy in preparation of advocacy portions of grant applications.
Participate in all Program Leadership Team meetings, and other relevant staff/supervision/case consultation meetings.
Attend advocacy inservices, and participate in staff development activities.
Perform other duties as assigned.
BA/BS or equivalent in related field (Masters preferred)
Minimum of two years of supervisory experience required
Strong interpersonal skills
Ability to function well within a team environment, which includes cross-department collaboration
Excellent verbal and written communication skills
Strong public speaking skills with a variety of audiences
Exceptional organizational and recordkeeping skills
Positive attitude and pro?active approach to problem solving
Ability to give and receive honest, constructive feedback
Previous experience in the field of sexual violence/gender-based violence or domestic violence is required
Previous experience working on women’s and/or human rights issues, and working with diverse populations including LGBTQ communities strongly preferred
Flexibility to work occasional evening and weekend hours required
Completion of a minimum of 40 hours of sexual assault training within 90 days of hire is required; previous completion of the training is very strongly preferred requirements
Persons of color and LGBTQ persons are encouraged to apply. RVA is an equal opportunity employer and does not discriminate on the basis of race, age, sex, gender identity, gender expression, national origin, sexual orientation, or disability in its procedures and policies.
Please note that resumes received without cover letters will not be considered.
No phone calls, please.
Additional Salary Information: Commensurate with experience. HMO, Dental, Vision, Life Insurance fully covered by employer.
Rape Victim Advocates (RVA) has been providing crisis intervention for sexual assault victims since 1974 in Chicago. RVA was founded by Natalie Stephens MD., an OB/GYN at Northwestern Memorial Hospital, and 10 medical and nursing students and other staff. They had witnessed too many victims leaving the emergency room in an emotionally worsened state than when they arrived, and they set out to prov...ide victims with the support necessary to start recovering. Decades later, RVA remains true to its founding principles and the following mission statement:
Rape Victim Advocates (RVA) is an independent, not-for-profit organization dedicated to the healing and empowerment of sexual assault survivors through non-judgmental crisis intervention counseling, individual and group counseling, and medical and legal advocacy in the greater Chicago metropolitan area. RVA provides public education and institutional advocacy in order to improve the treatment of sexual assault survivors and to effect positive change in policies and public attitudes toward sexual assault.
For 12 years, RVA was run entirely by volunteers. In 1986, the agency hired its first executive director. Volunteers remain key to RVA's ability to offer quality, 24-hour services. At present, more than 200 volunteer advocates provide 24-hour crisis intervention in 14 Chicago area hospitals, including the area’s 5 trauma centers. RVA volunteers donate over 20,000 hours to the agency each year.
RVA currently employs 18 staff at our three community-based offices and our main office downtown. RVA staff further provides counseling services to more than 250 individuals each year, and prevention education to more than 4,500 individuals, 3,600 of which are between the ages of 11-20. Over 90% of RVA’s clients are women and girls.
RVA recognizes the diversity of Chicago and is committed to being accessible for services, employment and volunteer opportunities to all regardless of race, ethnicity, religion, gender, sexual orientation, physical/mental ability and economic status.
Delivery of these services makes RVA one of the most comprehensive crisis intervention programs for rape victims in Chicago, and the only rape crisis center in Chicago that is a full-service agency with the single focus of sexual violence. RVA will serve anyone -- at no cost to the victim -- who seeks treatment for sexual assault at one of our hospitals. And RVA's advocacy efforts do not stop at the individual level; the experience and information gained from providing direct services informs and strengthens our participation in institutional change.