Assists in oversight of the daily operations of assigned WIC Food and Nutrition Center; including facility management, opening and closing of store, staff super vision, inventory maintenance and control, ordering of equipment and supplies, and promoting positive customer and vendor relation ships .
Provides direct supervision of center associates, episodic daycare staff, college bound and high school staff including training and development, discipline and performance evaluation.
Maintains operations of the assigned Center by initiating, coordinating, and ensuring effective and efficient operations of the store, as well as ensuring compliance with personnel policies and procedures of the Agency and funding bodies and external vendors.
Ensures customer needs are met, complaints are resolved, and service is quick and efficient, including implementing strategies to maintain and, if necessary improve customer service.
Maintains a clean and safe internal and external Food Center environment according to the WIC Food Center standards.
Completes all aspects of the inventory management including ordering, receiving, distribution and returns as well as estimating future trends and documentation of product sales.
Provide s support to WIC Food Center Lead Associate during peak periods or when scheduling conflicts arise.
Provides continuous staff development and training to Food Center staff on products, policies, procedures and applicable standards. Reviews staff performance and assesses learning needs with the WIC Food Center Director. Prepares monthly inventory reports by collecting, analyzing, and summarizing information.
Operate s with minimal supervision in day to day operations; seeks consultation in situations which may present risk to the Agency; including conflict resolution with customers, staff or vendors.
Preferred Requirements: Associate's Degree. 3-5 years Management and Retail Experience.
Minimum Requirements: GED. 1-3 years Management and Retail Experience.
Additional Requirements: Maybe required to operate heavy machinery. Must be flexible to work at other WIC Food and Nutrition Centers. Must be able to work evening, nights and weekends. Is subject to call back during emergency conditions (e.g., severe weather, post-disaster, etc.).