Case Management/Social Services, Program Management
BASIC FUNCTION: Provide day-to-day oversight and supervision of Caseworkers within the Adult Protectives Services Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Implement coordinated and comprehensive Adult Protective Services (APS) program in compliance with all contractual, legal and Guardian Angel Community Services (GACS) standards.
Develop and implement program policies and procedures for an effective delivery system compliant with APS, Department of Human Services (DHS), Council on Accreditation (COA), GACS and other applicable standards.
Manage program resources in accordance with the budget as approved.
Coordinate and attend Multi-Disciplinary Team meetings with agency partners.
Recruit, train, and supervise program staff according to GACS and APS standards.
Ensure that all staff, paid and volunteer, complete all mandatory agency and job specific training according to GACS, APS, and other applicable standards.
Provide oversight of client files, assuring that APS, DHS, and GACS standards and procedures for services are followed.
Ensure the timely and accurate completion of all required reports.
Work collaboratively with GACS management team and other community resources.
Review and discuss all Abuse, Neglect, and Exploitation (ANE) reports with assigned Caseworker.
Review and approve expenditure of all Early Intervention Service (EIS) funds.
Assure all Caseworker functions are carried-out within the APS mandated guidelines.
Prepare and submit monthly and subsequent billing in a timely manner.
Plan and conduct meetings and in-service trainings with Caseworkers and other community agencies.
Complete all agency and programmatic reports within the required timeframe.
Ensure adequate court involvement /representation as needed.
Develop and maintain professional linkages within the community.
Perform other duties as assigned.
Master's degree in social work, criminal justice, or counseling or a related field with three years of experience.
Illinois Department on Aging APSCW Phase I and Phase II certification.
Completion of a minimum of fourteen (14) hours of documented in-service training within a calendar year related to abuse of older adults and adults with disabilities, rights of older adults and adults with disabilities, self-neglect, and domestic violence.
Completion of eleven (11) hours of qualifying Recertification training every three years.
Good verbal and written communications skills.
Sensitivity to the cultural and socio economic characteristics of persons served.
A valid Illinois driver's license and proof of automobile insurance coverage.
Ability to exercise discretion and independent judgment.
Ability to handle sensitive and confidential materials.
This Social Services Agency has been accredited since 2001 by the Council on Accreditation (COA) and fulfills its mission by: reviewing community needs and adapting services accordingly; delivering best-in-class services; retaining high stakeholder satisfaction; preserving financial stability; attracting and retaining high quality staff; and ensuring that facilities support effective and efficient service delivery.