Administrative Support, Case Management/Social Services, Operations/Project Management
Erie Family Health Center provides a comprehensive array of programs and services that target the physical, mental, social, economic and cultural needs of its economically disadvantaged and medically underserved clients. Rooted in a tradition of compassionate, culturally sensitive health care, Erie's programs and services go beyond the treatment of disease to promote wellness and empower clients to make healthy lifestyle choices. By confronting the social, economic and cultural factors that influence health, Erie Family Health Center treats the individual as well as the community. Erie believes that quality health care is a right, not a privilege.
Join Erie’s growing Team at West Town! The Medical Office Assistant/Clinical Support Specialist position requires someone who enjoys working independently and as to part of a team to support the needs of the site.
Assists providers, nurses, and other support staff by completing forms, sending faxes, mailing letters, acquiring patient reports or other protected health information, processing requests for prescriptions, conveying normal results, scheduling internal and external appointments as requested, and calling patients for follow-up as instructed by providers and/or nurses
Processes urgent referral requests via EHRS, researches client’s financial status and assures appropriate internal and external referral requirements are met
Participates in interdisciplinary team meetings and other committee meetings as delegated
Dispenses pre-packaged medication to patients and ensures all required patient documentation is attained and available for audit upon request
High School Diploma or equivalent required
Bilingual fluency (English/Spanish) required (May be required to translate for non-English/Spanish only speaking patients and/or guests.)
Completion of Office or Clinical Medical Assistant program preferred
1 year of related clerical or medical/health care experience preferred
Erie Family Health Center delivers high-quality, culturally-sensitive, bilingual health care to more than 53,000 medical patients and 9,500 dental patients. Our community-based health care centers are portals to high-quality care – and a higher quality of life – regardless of a patient’s ability to pay. Erie serves patients from 13 sites, including seven large primary care facilities (four with in...tegrated, on-site dental care), five school-based health centers and the only freestanding comprehensive teen health provider in Chicagoland. At Erie Family Health Center, we believe health care is a right, not a privilege. Our mission is to provide accessible, affordable and high quality health care for those in need.