Case Management/Social Services, Education/Teaching/Training, Employment-Related Services
4 Year Degree
Title: Financial Coach
Department: Supportive Services
Program: Careers in Manufacturing Programs
Reports to: Director – Financial Opportunity Center
Location: JARC Ravenswood (4432 N Ravenswood Ave, Chicago, IL 60640), & JARC Austin (231 N. Pine Ave., Chicago IL 60644)
The Jane Addams Resource Corporation (JARC) promotes strong communities, businesses and households to ensure that people who work do not live in poverty. JARC provides high quality skills training and support services to help lower-income and unemployed workers achieve self-sufficiency. JARC provides economic and workforce development services to businesses to improve their competitiveness.
JARC helps low-income workers, job seekers and community residents attain financial self-sufficiency through skills training and support services. JARC’s job training programs target strategic skills gaps in the manufacturing, such as Computer Numerical Control (CNC) machinist and welder. As a Financial Opportunity Center (FOC), JARC provides bundled financial support services, such as income supports, financial coaching and employment services.
The Careers in Manufacturing Programs prepare trainees for entry level employment in the manufacturing industry financial support services, such as income supports, financial coaching and employment services.
Essential Duties and Responsibilities:
Provide individual financial counseling and coaching as a part of JARC’s FOC supportive services.
Assess clients’ financial situations by reviewing clients’ credit reports, budgets, balance sheets and other financial documents.
Complete a Combined Financial Assessments (CFA) for every client
Assist clients in developing realistic spending, savings, and debt management/ reduction plans.
Recommend strategies for clients to establish or reestablish credit and/or increase assets. (Retirement, Home, Education, etc.)
Review and record changes in clients’ credit scores, income and net worth to determine whether changes to existing debt management plans, spending plans, or budgets are needed.
Maintain physical and digital tracking of client interactions, communications, financial activity, and progress on goal attainment
Documents outcome tracking through Salesforce, Excel, and other data systems as needed.
Ensures physical and electronic documentation meets grant requirements and organization standards.
Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, settlements or to set up payment plans.
Facilitate financial education classes and workshops in JARC’s Careers in Manufacturing Programs (CMP), and Adult Learning Program Services(ALPS)
Develop relationships with local financial institutions, and create and maintain a network of referral organization to assist clients experiencing, bankruptcy, foreclosure, repossession, tax liabilities, civil judgments, etc.
Participate on the Training Services Team, the CWF Services Team, and other departmental meetings
Collaborate with the Adult Learners Program, Business and Workforce Services, and the Training Instructors
Assist with required monthly, quarterly, and annual reports
Write success stories about clients and obtain their feedback on JARC’s services
Comply with all funder requirements
Other duties as assigned
Bachelor’s Degree required
Able to prioritize organization of hard and electronic files to uphold agency’s high standards
Strong written and verbal communication skills
Two or more years of experience in the financial or credit counseling industry preferred
Intermediate level skills of Microsoft Office and Salesforce preferred
Working knowledge of the Chicagoland area manufacturing industry a plus
Experience in workforce development and/ or nonprofit (particularly familiarity with the CWF model of bundled services and financial coaching) a plus.
Bilingual a plus.
Full Time (35 hours a week)
Union (UAW-NOLSW 2320)
Some evening hours required
Criminal Background, FBI and other pre-employment verifications required
JARC MissionThe Jane Addams Resource Corporation (JARC) promotes strong communities, businesses and households to ensure that people who work do not live in poverty.JARC provides high quality skills training and support services to help lower-income and unemployed workers achieve self-sufficiency. JARC provides economic and workforce development to businesses to improve their competitiveness. [Adopted 2004]