Case Management/Social Services, Medical & Health, Operations/Project Management
KENNETH YOUNG CENTER (KYC)
COMPREHENSIVE CARE COORDINATOR-OLDER ADULT SERVICES
Job Scope: The Comprehensive Care Coordinator provides care management that promotes independence and quality of life for older adults. Performs comprehensive assessments, care plan development and implementation, coordinates services, and provides ongoing monitoring of community based services.
Essential Functions: The work environment characteristics, responsibilities, and competencies described here are representative of those an employee encounters and is required to perform while meeting the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
I. Primary Responsibilities
Manage and maintain a caseload independently
Maintain Illinois Department on Aging (IDOA) records and documentation, act as liaison between older adults and providers
Submit billing and reports to Coordinator Grants and Compliance for all care management activity
Provide care planning and service implementation
Assist at-risk clients problem solve in both crisis and non-crisis situations
Function as a liaison between the consulting physicians, social services staff, clients and their families on appropriate services when necessary
Function as a liaison between the consulting geriatric psychiatrist and clients requiring psychiatric services, consults with the psychiatrist regarding issues of ongoing client care when appropriate
Complete and submit, in a timely and accurate fashion, clinical and programmatic documentation and reports as required by AgeOptions, IDOA and the Center’s policies and procedures
Receive supervision and provide feedback regarding clinical and administrative issues as needed with coordinator
Actively participate in team meetings
Actively participate in regular performance reviews
Participate in orientation and training opportunities
II. General Competencies
Promote positive image of KYC with all contacts (customers)
Exhibit high quality work
Be a productive member of the staff
Take the initiative to act on own
Use excellent judgment
Make use of supervision
Contribute to development of a culture of care
III. Core Competencies
Complete comprehensive assessments and care planning coordination
Provision of Care and Transition Services
IV. Special Competencies
Maintain certification in Illinois Department on Aging training in CCP/CCC as required
Interviewing, assessment, and investigation skills with the older adult population
Knowledge of geriatrics, aging and disability issues, mental health issues, community services, resources and benefits for the targeted population
Basic knowledge of public benefits and ability to assist in the application process
Maintain valid Driver’s License and auto insurance on file with human resource
While performing the duties of this position, the employee travels by automobile and is exposed to changing road and weather conditions.
While conducting external KYC business or traveling between sites, the employee may be exposed to fumes or airborne particles as well as changing weather and road conditions.
Will be required to drive daily for meetings and/or visits to residential facilities. Will work in varied residential environments based on assigned caseload.
VI. Work Environment
While performing the duties of this job, the employee regularly works in an office setting and routinely uses standard office equipment.
Significant time will be spent in the community (up to 65%), driving to and from client homes and providing case management in the home
In the field, employee may be exposed to varying home conditions
V. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear.
The employee is regularly required to drive in the community and must be able to use their faculties to drive safely and in compliance with Illinois laws
VI. Education and Experience
Bachelor’s Degree in Social Work or in closely related discipline required
Previous experience working with older persons preferred
VII. Chain of Authority
Reports to the Manager of Care Coordination
VIII. Schedule/Time Keeping/Time-Off
Exempt, Full-Time, 37.5 hour work week
Time Keeping – Accurately record hours worked in the electronic timekeeping system (on a daily basis when possible) in accordance with the timekeeping policy and practice.
Kenneth Young Center is an Equal Opportunity Employer
Kenneth Young Center is a 501 (c) (3) not-for-profit, comprehensive provider of mental health and senior citizens' support services. Our mission is to help people "feel good, do better and find solutions" by providing: Counseling for adults, children, families. Assessment, stabilization, linkage for adults/children in psychiatric crisis. Treatment, support, and recovery services for those... with serious mental illness. Service coordination and in-home services for frail elderly persons. Volunteer opportunities.We are accredited by the Joint Commission on Accreditation of Healthcare Organizations, a nationally respected body with stringent standards of excellence in care. Kenneth Young Center offers a broad range of exciting employment and internship opportunities. All of our positions contribute directly to our mission of providing mental health and senior services to help people feel good, do better and find solutions.Our employees enjoy: Competitive pay, exceptional benefits and generous paid time off A friendly and supportive work environment Specialized rewards and recognition programs Training and skill development opportunities Challenging and diverse work assignments Personal development and career experience