We are looking for an outstanding business and operations leader with a heart for those who need second chances to lead our Sweet Beginnings, LLC social enterprise team in North Lawndale, located on the West Side of Chicago. We’re looking for someone with an established record of results, and organizational leadership, who has a deep interest in understanding honey and honeybees and a passion for helping men and women gain employment after incarceration. We want someone who loves our honey-infused artisanal products, embraces our triple-bottom-line mission, and is invigorated by innovating creative solutions to scale up a small business. This position will operate at an intermediate level or above in online QuickBooks.
What you’ll do
Assist Chief Operating Officer, Sales Manager and Apiary Manager in the recruitment, training, and development of the Operations Team Members
Manage the daily Production and Customer Service activities for beelove® products
Ensure production activities are compliant with all federal and state health and safety regulations and meet Ensures products meet Sweet Beginnings high quality and branding standards
Manage all production related Inventories (raw material, packaging and finished goods)
Plan, conduct and track safety, sanitation, health and inventory training programs
Plan, communicate and manage associate work schedules in conjunction management staff
Manage the customer order process ensuring all orders (email, phone, letters, etc.) are entered into the production planning process daily and managed through successful delivery
Manage customer issues and concerns and resolve them or negotiate to a win-win solution
Manage the shipping and receiving processes ensuring on time damage free deliveries
Support Sales Manager by preparing products and equipment for transport to the outreach, demonstration, and networking events
Assist Chief Operating Officer in analysis of revenue results in order to devise marketing and revenue growth strategies and to accurately forecast annual, quarterly and monthly revenue
Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings in conjunction with the Chief Operating Officer
Maintain high levels of communication and transparency with management, cross-functional teams, and business partners
Foster and cultivate a fun team spirit and energy that breeds and harvests ongoing success
Who you are
Bachelor’s Degree in Manufacturing, Warehousing or business related discipline preferred.
Minimum of a 2 years’ leadership experience in a fast-paced warehouse, manufacturing or food service business.
You have intermediate (or higher) knowledge of online QuickBooks, and Microsoft Excel
Strong project management skills managing multifaceted projects resulting in measurable successes and program growth
You are a strong team leader who flourishes with mentoring, developing and nurturing raw talent and individuals with limited work experience
You are operationally sound and able to anticipate many of the challenges that a growing small business will face and provide proactive solutions in critical operational areas
You are highly motivated and entrepreneurial and willing to thrive in a start-up atmosphere, with the ability to be flexible as we grow the business
You are familiar with responding to complex business problems and have experience with developing and managing budgets and forecasting financial projections
You think strategically and can act quickly on your feet
You are experienced in building and delivering on strategic partnerships with high value agencies, civic stakeholders and employees
You have great written and oral communication skills and are able to interact with any audience regardless of background
Who we are
Sweet Beginnings, LLC is a wholly owned subsidiary of the North Lawndale Employment Network, a highly acclaimed urban workforce development non-profit (501c3). We know the United States incarcerates more people than any other country in the world. Today, 2.3 million people are living behind bars in the United States, and 90% of these men and women will return to their neighborhoods and their families with a priority of seeking employment. We also know that honeybees pollinate one-third of our food supply and their numbers continue to dwindle. We also believe that while both bees and recently incarcerated people are misunderstood, together they are creating a market-driven solution to mass incarceration, and raising awareness in urban markets of the importance of honeybees in our eco-system. We offer full-time transitional jobs to citizens returning from incarceration in a green industry—the production and sales of all-natural skin care products featuring our own urban honey under the beelove™ brand.
We extract our honey from our all natural urban apiary in the heart of the North Lawndale community in Chicago. Our honey is known for its complex flavor, a result of the varied flora of our urban environment. Our beelove™ skin care products are of exceptional quality and are all unique in their use of the natural gift of honey as a moisturizer. Not only do we respect the earth in the production of our products, but we also provide important transitional job opportunities for area residents who struggle with barriers to employment.
Provide a cover letter, resume and salary history and email to firstname.lastname@example.org. When emailing, please place ‘SB Director of Operations’ on the subject line.
The North Lawndale Employment Network (NLEN) assists North Lawndale residents through innovative employment initiatives that lead to economic advancement and an improved quality of life. NLEN was founded in 1999 through an 18-month community planning effort led by the Steans Family Foundation to serve the unmet employment needs of the North Lawndale community. In 2004, we launched Sweet Beginnings..., a social enterprise and wholly owned subsidiary of the North Lawndale Employment Network.
NLEN continually updates its services to meet the employment needs of clients and the community at large. NLEN’s approach to addressing the extremely high rates of unemployment and underemployment in North Lawndale is to offer employment services and transitional jobs to North Lawndale residents, many of whom are formerly incarcerated persons and others with significant barriers to employment.