Case Management/Social Services, Operations/Project Management, Program Management
Function: Responsible for working as a team member to establish and maintain the collaborative and positive tenor of the residential team. Responsible for the direct care of program youth. Demonstrates an understanding of and commitment to the mission and core values of Teen Living Programs. Reports directly to the Belfort House Manager.
Duties: The following duties are the essential functions of this position. Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodation.
Provides general supervision and appropriate interventions to clients housed in the residential program.
Works with clients housed in the residential program on increasing life skills knowledge, building problem solving skills, communication skills, and coping strategies.
Conducts education and/or personal development groups daily with clients, as assigned.
Assists youth with activities including daily chores, room maintenance and cooking.
Manages any crisis and/or emergency that may occur in the residential community.
Ensures residential team members and collaborative agencies are kept well informed about clients’ needs around housing, education, employment, physical and mental well-being and makes referrals as needed, unless otherwise directed.
Engages youth in activities and accompanies youth on activities outside the residential program presents proper activity documentation to include receipts
Works with the team to ensure that the delivery of all services embody Teen Living Programs’ philosophies.
Documents and maintains medication protocol
May be called upon to support the basic center and/or adult transitional living program.
Provides telephone or in-person screening to homeless/runaway/or precariously housed youth that are requesting service.
Provides appropriate referral and placement services to callers contacting 24-hour crisis line services, through phone, text, and/or e-mail
Coordinates and conducts the intake and placement of homeless residents in temporary basic center program
Schedule includes working at least 3 shifts per week, which will primarily be Friday, Saturday and Sunday.
Completes all required shift and client related
Participate in monthly trainings and team meetings.
Works as a part of a team to provide support and assistance whenever needed.
Follows agency policies and procedures for the obtainment of information and provision of services to clients.
Works with and supervises volunteers.
Performs other duties as assigned.
Physical: Must be able to climb stairs on frequent, daily basis. Must be able to lift up to 25 lbs. Must have valid Illinois driver's license, proof of insurance, and insurable through TLP's insurance policy. If at any time, the employee cannot be insured under the agency's coverage, the employee is subject to disciplinary action up to and including termination.
Knowledge and Experience: Bachelor’s degree in Social Work or related field or 4 years or more of residential youth work experience required.
Teen Living Programs is a non-profit organization that has supported and strengthened Chicago’s most vulnerable young people for nearly 40 years. We are the only agency in the city to focus solely on 14-24 year olds who are experiencing homelessness; and we offer comprehensive, year-round services to address everything from emergency needs and housing to education, job readiness, and embracing a ...healthy lifestyle. Our services are available on Chicago’s south side, in neighborhoods of high poverty and violence and where critical supportive services are lacking.
To create a world where all youth have a safe home, are valued, supported, and provided with everything they need to reach their full potential.
Teen Living Programs builds community, hope and opportunity for youth who are homeless. We address their immediate needs and help them achieve independence and stable housing.
Generosity - We believe in being open, patient, accepting, respectful, and giving without expectation.
Courage - We invite risk and investment from all our partners in order to aspire, strive, and succeed.
Accountability - We drive impact, work in collaboration, and deliver meaningful outcomes with honesty, fairness and transparency.
Transformation - We foster curiosity, energy, innovation, and growth in a safe and affirming environment.
Community Impact - We strive to create lasting societal change through shared responsibility, inclusion, cooperation, and celebration.