Case Management/Social Services, Employment-Related Services
The Safer Foundation is a Chicago-based social service provider of services to individuals with arrest and conviction records. Through a full range of services, including case management, educational instruction and advocacy, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment.
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The Intensive Case Manager (ICM) – Workforce Innovation and Opportunity Act (WIOA) is responsible for providing effective and comprehensive holistic services and individual interventions to each of the clients on his/her assigned caseload. As part of a team who provides client services and interventions, the ICM-WIOA acts as a coach and trainer for assigned clients.
Essential Duties and Responsibilities:
Conducts comprehensive client assessments and establishes Individual Employment Plans (IEPs) that are reflective of the identified needs and are understood and agreed to by assigned clients.
Based on needs identified via the result of assessment, provides clients with referrals for assistance that will support client preparedness for transition back into the community via Safer’s Transitional and/or Job Readiness Pathways.
Provides personalized coaching in everyday life and family skills and regularly assessing progress toward established goals and plans. Conduct comprehensive staffings as necessary and as required by Safer’s protocols. These staffings may involve the client.
Regularly holds follow-up meetings with clients according to established intervals to provide advice, counseling, and crisis intervention. Tracks services delivered to assigned clients via internal and external service providers.
Documents client interactions, interventions and activities via established protocols in an accurate and timely manner. Submits periodic reports, completes case notes and maintains audit-ready records. Completes contractual requirements accurately and timely.
Required Knowledge, Skills and Abilities:
Successful prior training or facilitation experience required
Knowledge of and familiarity with Workforce Investment and Opportunity Act (WIOA) protocols and requirements, data maintenance and report generation using WIOA software
Must have excellent communications (oral and written), computational and interpersonal skills
Must be computer literate including the ability to prepare client notes and maintain them in an electronic database as well as generate accurate reports as well as previous successful experience working with multiple database systems
Education and Experience:
2 years’ experience working with youth (and adults) with criminal records
Bachelor’s degree in related discipline or equivalent work experience
The Safer Foundation supports, through a full spectrum of services and advocacy, the efforts of people with arrest and criminal records to become employed, law-abiding members of the community and as a result, reduce recidivism.
All positions are Full-Time (40-hours/week) and located in the Chicago Metropolitan area unless otherwise specified.
Safer Foundation is a national leader in prisoner re-entry and employment programs. A nonprofit organization based in Chicago, Safer was founded more than 45 years to help people leaving prison find jobs so they could successfully transition back into their communities. But people with criminal records faced a stigma that made securing employment difficult.
The situation is even more dire today..., especially in the United States. Despite accounting for only 5 percent of the world population, the U.S. leads the world with its incarceration rate. And an overwhelming majority of individuals returning from prison face more complex challenges to getting and keeping a job.
This means the services Safer Foundation provides are even more important. In fact, we know, and an abundance of research has shown, that the most difficult barrier—and the single-most crucial factor—to successful reintegration is a job.
When our clients find jobs, they become valuable contributors to their families and their communities, while saving taxpayers millions of dollars.
Re-entry is now recognized as an important issue that has captured our nation's attention and support, and Safer Foundation is proud to be a leader in the discussion and advocacy efforts occurring on the local, state and national levels.