Case Management/Social Services, Medical & Health, Program Management
4 Year Degree
KENNETH YOUNG CENTER
POSITION DESCRIPTION & POSTING
COMMUNITY SUPPORT TEAM COUNSELOR
Job Scope: Actively contribute as a clinician working on a community based team providing intensive, holistic and recovery oriented behavioral health services to persons living with serious and persistent mental illness who desire to live independently and engage fully in community life. Community Support Team (CST) members provide and coordinate a range of individual treatment services that target assessed areas of functional impairment and promote independence through the development and use of natural community supports. Treatment services are delivered at flexible times that meet consumers’ needs and in settings that offer the best potential for positive outcomes.
Essential Functions: The work environment characteristics, responsibilities, and competencies described here are representative of those an employee encounters and is required to perform while meeting the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
I. Primary Responsibilities
Provide assessment, service planning and supportive counseling services
Provide independent living skills training, supportive therapy, case management, community support, crisis intervention and stabilization services to CST clients
Provide transition services for Colbert and Williams Class Members moving from a nursing home by locating housing, coordinating with family and nursing home staff, and linking with medical providers and community resources
Facilitate referrals for additional services consistent with assessed needs and consumer’s desired outcomes
Meet regularly with CST members to integrate care provision and share clinical responsibilities so that adequate coverage is available to clients at all times
Routinely consult with other Adult Team members including vocational, psychosocial rehabilitation, and psychiatry to address specific client related clinical issues and coordinate care strategies
Promote opportunities for clients to build natural systems of support within their communities through exposure to recreational, spiritual, educational, vocational, volunteer and civic activities
Work cooperatively with other Center units/staff to maintain smooth transitions and effective continuity of care when cases are shared
Participate with other CST members in regular 24/7 on-call crisis and stabilization coverage
B. Administrative and Performance Requirements
Work with Community Support Team Leader and Team members to assess, plan, and participate in provision of services
Meet productivity target estimated at 60% billable service
Cross train and provide coverage for Myers Place and Transitional Living program staff
Participate in supervision as directed and seek additional clinical and program consultation as needed
Participate in All Staff meetings, Community Support Team Meetings, and other team and clinical staff meetings and trainings as directed by supervisor
Interpret and communicate, at the service delivery level, Center policies and procedures
Complete all clinical documentation and required reports in an accurate and timely manner
Meet agency quality and compliance standards
II. General Competencies
Promote positive image of KYC with all contacts (customers)
Exhibit high quality work
Be a productive member of the staff
Take the initiative to act on own
Use excellent judgment
Communicate clearly and respectfully
Make use of supervision
Contribute to development of a culture of care
III. Core Competencies
Ability to effectively assess mental health needs and develop client driven treatment plans
Effectively demonstrate initial and continued medical necessity for all care provided
Ability to effectively work as a member of a multidisciplinary team and encourage building of natural community support
Demonstrate the ability to consistently meet productivity and compliance requirements.
IV. Special Competencies
Demonstrated knowledge of adult treatment modalities including individual and group skills training, case management, and crisis intervention
Skill in the use of motivational interviewing and engaging clients in self-directed care
Ability to effectively coordinate care and plan for discharge
Demonstrate a working knowledge of community resources that enhance recovery
V. Work Environment
While performing the duties of this job, the employee regularly works in an office setting
A majority of the employee’s time will be spent in the community, driving to and from client homes and providing case management in the home
In supporting clients to live independently, employee may be exposed to varying home conditions
VI. Travel Requirements
While performing essential functions, the employee travels by automobile and is exposed to changing weather/road conditions, fumes, and airborne particles.
Will be required to drive daily for meetings and/or visits to residential facilities.
Will work in varied residential environments based on assigned caseload.
VII. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear.
The employee is regularly required to drive in the community and must be able to use their faculties to drive safely and in compliance with Illinois laws
Employee may be required to carry up to 20 pounds to transport personal items and utilize up to 3 flights of stairs
VIII. Education, Experience and Other Requirements
Bachelors from an accredited college or university in social work, psychology or a related discipline.
1-2 years’ experience working with individuals with serious and persistent mental illness providing a variety of clinical interventions including case management and community support
1 year experience working in non-traditional treatment environments i.e.in-home, residential, community settings
Basic computer proficiency, knowledge of Word and Internet skills
Applicant must have a valid IL Driver’s License and daily access to a well maintained/insured vehicle
IX. Chain of Authority
Reports to Community Support Team Lead
Exempt, Full-Time, 37.5 hour work week
Must work a flexible schedule in response to the needs of the target population served, including evening and Saturday hours.
Timekeeping – Accurately record hours worked in the electronic timekeeping system (on a daily basis when possible) in accordance with the timekeeping policy and practice.
Kenneth Young Center is an Equal Opportunity Employer
Kenneth Young Center offers a robust benefit package that is highly competitive to the market. KYC offers all full-time employees the following:
403(b) plan with organizational matching*
Health (BlueCross & BlueShield of Illinois), Dental (BCBS), and Vision Insurance (VSP)
Flexible Spending Account (with up to $500 annual rollover allowed)
Long Term and Short Term Disability (Dearborn National)
Life Insurance and option for additional voluntary coverage for self, spouse, or dependents
To further promote an active and healthy work/life balance, KYC also offers a generous amount of paid time off and staff holidays.
8 Paid Organization-Wide Holidays
3 Personal Holidays
4 weeks of Paid Time Off (With increases based on seniority)
For consideration, please submit your resume and a cover letter detailing your interest in the position as PDF attachments to email@example.com
Kenneth Young Center is a 501 (c) (3) not-for-profit, comprehensive provider of mental health and senior citizens' support services. Our mission is to help people "feel good, do better and find solutions" by providing: Counseling for adults, children, families. Assessment, stabilization, linkage for adults/children in psychiatric crisis. Treatment, support, and recovery services for those... with serious mental illness. Service coordination and in-home services for frail elderly persons. Volunteer opportunities.We are accredited by the Joint Commission on Accreditation of Healthcare Organizations, a nationally respected body with stringent standards of excellence in care. Kenneth Young Center offers a broad range of exciting employment and internship opportunities. All of our positions contribute directly to our mission of providing mental health and senior services to help people feel good, do better and find solutions.Our employees enjoy: Competitive pay, exceptional benefits and generous paid time off A friendly and supportive work environment Specialized rewards and recognition programs Training and skill development opportunities Challenging and diverse work assignments Personal development and career experience