Established in 1991, Chicago Cares mobilizes volunteers to build a stronger, more unified Chicago.
The Manager, External Affairs is responsible for cultivation and stewardship of relationships with funding partners, with the primary focus of increasing revenue and donor retention through relationship fundraising and stewardship. The Manager will focus on deepening engagement and increasing support mostly from individual, foundation, and institutional partners. A large percentage of the Manager’s time will be spent cultivating and stewarding relationships with individual donors, including major donors, and foundations. In addition, the Manager will also be responsible for some content creation, marketing and communications tasks, event support, data entry, donor CRM database support, and other development-related tasks as assigned.
Essential Duties & Responsibilities
Donor Cultivation, Solicitation, and Stewardship
Participate in planning, strategy setting, and reporting on annual projections for individual and foundation giving
Manage a portfolio of existing individual and foundation partner relationships
Prepare high-quality grant applications, solicitation materials, and funder reports
Develop and implement a donor stewardship plan to grow commitment to organization, increase giving levels, and provide ongoing touch points
Secure gifts according to annual fundraising goals
Work closely with program staff to identify opportunities for funding and to meet and report on donor requirements
Manage the process to collect and maximize all matching gifts
Conduct prospect research as assigned
Manage donor data by entering and tracking information on partners and gifts, generating invoices, and developing the ability to build and generate reports within the donor CRM database
External Affairs Support
Assist the Director with certain donor cultivation, solicitation and stewardship[p efforts, including writing appeals, gift reporting, mailings, and other tasks as needed
Assist in creating, implementing, tracking, and optimizing email marketing campaigns designed to increase volunteer and donor engagement
Contribute to the development of collateral marketing and cultivation materials as well as website and social media content
Provide support for large projects and special events, including event planning and implementation assistance
Advance brand identity by reinforcing strategic messages and company values
Participate in and provide support to all fundraising and stewardship activities
Other duties as assigned including some administrative tasks
Bachelor’s Degree or related experience
2 to 4 years of experience in donor relations or sales with a proven track record for donor cultivation and solicitation, sales, marketing, and/or fundraising
Experience with nonprofit fundraising, sales and/or customer service preferred
Excellent written, verbal, and interpersonal communication skills, since writing is an essential component of the position
Outstanding relationship building and networking skills, including professional demeanor in person, on the phone, and online
Excellent project management skills, including the ability to take initiative, work independently, prioritize tasks, meet deadlines, and handle multiple projects at once
Proven ability to produce high-quality results in a fast-paced, goal-oriented environment
Some database management experience preferred
Proficiency with Microsoft Office suite required
Ability to maintain composure and enthusiasm when working with a variety of personalities
A flexible schedule, including the ability to work occasional evenings and weekends and take on other functions/duties as assigned
Be able to adjust to various physical and environmental conditions as the position may require including computer work, sitting or standing for long periods of time, etc.
Additional Salary Information: A unique opportunity to build a stronger, more unified Chicago. An outstanding chance to partner with our senior leadership. Icing on the cake? A competitive compensation package including salary, health, 401(k) and generous paid-time-off benefits (27 days in first year).
Chicago Cares mobilizes volunteers to build a stronger, more unified Chicago. Founded in 1991, Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. We inspire volunteers to meet Chicago’s immediate needs, while also creating a movement for long-term change – building trust and empathy among people who ...might not otherwise meet, and empowering Chicagoans to roll up their sleeves to solve the city’s most pressing challenges.