Manages a portfolio of consultation and professional development programs in multiple markets in different phases from cultivation, planning, launch and full implementation. Creates and oversees the systems, processes and operations needed to deliver consultation to system leaders and scale effective professional development for early learning leaders. Serves as liaison with other divisions and external partners.
Essential Job Duties
Oversee the program management and operations needed to support effective implementation of consultation, training, technical assistance, and peer learning in multiple states.
Partner with marketing, operations and event planning staff to ensure effective implementation of peer learning events, trainings, convenings and other types of meetings with participants from across the country.
Facilitate and coordinate the planning, execution and monitoring of project work plans, timelines, priorities.
Provide high-level support to the Program Director and executive leadership in overall strategy, operations and management, and external relationships.
Facilitate and manage internal and external partnerships and serve as program liaison.
Lead and manage the outreach and recruitment of program participants in partnership with Marketing.
Lead and manage development and maintenance of databases and tracking systems to manage the flow of information related to the consultation, training, technical assistance, and peer learning service delivery, contracts, and financial transactions.
Support collection, management and analysis of data for evaluation, monitoring and reporting.
Support development of proposals and budgets for new partners and draft reports to existing funders and partners on progress, budget, impact and lessons learned for existing programs.
Perform other job-related duties as requested.
Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)
Master’s degree in a related field.
Minimum of 4-5 years of related experience.
Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
Pro-active and independent problem-solver.
Demonstrated ability to organize complex tasks, prioritize multiple tasks, manage time, and exercise good judgment.
Demonstrated ability to work both independently and participate in teams toward a common objective.
Excellent written and verbal communication skills, with the ability to successfully interface with a diverse range of key stakeholders.
Ability to understand, analyze, interpret and make good decisions even in ambiguous situations.
Skilled in working in and managing team projects, with strong organizational skills and attention to detail.
Knowledge of LMS (Learning Management System) and CRM (Customer Relationship Management) systems. Knowledge of Salesforce CRM and Cornerstone LMS preferred.
Ability to lead and manage others, utilizing reflective supervision.
Knowledge of state and federal early childhood systems.
Proficient in budget management.
Sensibility to cultural diverse staff and population.
Reliability in handling confidential information and material.
Ability to promote and maintain effective internal and external relationships and communication between divisions, offices, and staff.
Ability to readily acquire knowledge of a broad array of program, research, policy and organizational issues.
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
General office environment. Exposed to moderate noise levels.
Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required to sit at a desk for intermittent times during the day.
Frequently talks and listens in the course of the day.
Regularly required to walk.
Regularly required to endure repetitive wrist, hand and/or finger movement.
Uses close vision while inspecting documents or presentations.
Requires distant vision for observing presentations.
Regular attendance is a necessary and essential function.