The site manager is responsible for overall management of a community-based, volunteer-driven tax site operated by the Center for Economic Progress (CEP). The site manager oversees all aspects of the operation to ensure high quality and fair service to all clients, including appropriate application of tax law, professional management and interactions with volunteers; application of high ethical standards, and adherence to CEP and Internal Revenue Service (IRS) policies, procedures, and guidelines. The site manager ensures effective integration of tax and financial services onsite, including tax preparation and tax time financial capability.
Job Experience: Previous tax return preparation required; work experience with CEP or another tax assistance program strongly preferred. Experience working with diverse populations of clients and/or volunteers in a customer service context preferred.
The Center for Economic Progress (CEP) envisions an America of shared prosperity, where all working families can access the financial opportunities they need to succeed. CEP helps low- income, working families as a trusted provider of tax and financial services. Everything we do, from direct service to
informing public policy, improves the financial stability of those we serve. Refer to
www.economicprogress.org for more information about CEP’s programs.