Case Management/Social Services, Program Management
4 Year Degree
PRC is hiring a Housing Specialist to work 30 hours/week to assist with the provision of housing assistance according to funding requirements and client needs consistent with program policies and procedures. The Housing Specialist’s primary office will be located in Wheaton (201 S. Naperville Rd) but position requires traveling to other sites. They are part of the Social Services team supervised by the Director of Social Services.
PRC offers a generous compensation and benefits package to our full time employees, including:
Medical insurance – HMO, PPO
Dental insurance – PPO
Flexible Spending Account participation
Short Term Disability
SIMPLE IRA retirement plan & company match
18 days of Paid Time Off (PTO)
12 paid holidays
POSITION ESSENTIAL FUNCTIONS
Provide direct service to individuals and families seeking housing assistance.
Provide information, support, and referrals to clients who present in crisis.
Accept referrals from local shelters and other partner agencies for homeless prevention and re-housing assistance.
Conduct screening and assessments of individuals and families at risk of or experiencing homelessness to determine 1) housing and service needs and 2) eligibility for assistance according to established funding guidelines.
Develop a housing plan including financial goals, self-sufficiency and housing stability plan, and use of case management with clients.
Provide mediation and advocacy with landlords as needed on the client’s behalf to develop a workable plan to obtain and/or maintain housing.
Assist clients as needed in locating and securing housing of their choice.
Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies).
Assist clients with the completion of accurate applications for government and mainstream programs.
Connect clients with appropriate supportive services
Assist with the management and disbursement of housing assistance funds and program compliance according to funder requirements.
Maintain accurate and complete client files and processing forms.
Ensure accurate and timely entry of client data into all databases including ServicePoint HMIS database, Client Central Database, and Social Services Database.
Assist with grant and internal reporting requirements as needed.
Assist with compilation of program statistics as needed.
Adhere to internal department procedures to ensure efficient and effective service delivery.
Maintain knowledge of affordable housing options and associated partnerships.
Research private market landlord availability and supportive housing program options.
Develop relationships with area landlords in order to facilitate client placement.
Communicate with landlords and mortgage companies to ensure timely housing assistance.
Participate in DuPage County Continuum of Care committees as assigned
Act as back up for Social Services staff and other duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor’s degree required preferably in social work
2 years of related field experience working with at risk or homeless individuals required
Knowledge of or experience in housing (building management, subsidized housing or working with landlords/building management groups) preferred
Knowledge of local or DuPage County resources for low income residents preferred
ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES REQUIRED
Able to work effectively with a diverse client population
Able to compile, analyze and evaluate data
Able to maintain a high level of confidentiality
Highly organized with a great attention to detail
Strong communication and time management skills
Able to work independently with some guidance and direction
Proficient in MS Word, Excel, Outlook and Internet search engines; Knowledge of HMIS systems (Service Point), MS Access and Google Docs preferred
About People's Resource Center
The mission of People's Resource Center is to respond to basic human needs, promote dignity and justice, and create a future of hope and opportunity for the residents of DuPage County, Illinois through discovering and sharing personal and community resources.
People’s Resource Center will be recognized in DuPage County for excellence of service, for well-integrated support services, for our neighborhood partnerships, and for advocacy that promotes just and sustainable communities.
• Dignity and Respect: Recognizing the dignity of each person who comes to us, we create a welcoming and respectful environment in all of our programs and communication.
• Creative and Innovative: We express our mission directly. We try things in the community. We are willing to jump in to new areas in order to address an unmet need.
• Responsible Stewards: We welcome those who need resources, as well as those with resources to share.
• Compassionate: We listen, we encourage, we try to get to know our families, we provide some help and guidance, we advocate, in a spirit of kindness and compassion.
• Integrity: We place a high priority in livin...g out of our principles, in our relationships, programs, and organizational practices.
People's Resource Center (PRC) is a grassroots organization in DuPage County, Illinois, founded in 1975 by community members looking to help neighbors who were facing financial hardship. Inspired by social justice heroes like Martin Luther King, Jr., Dorothy Day and Jane Addams, founders Dorothy McIntyre, Father Tom Peyton and a group of volunteers sought to do more than start a local food pantry. They wanted to build an organization across DuPage County that would help people overcome the isolating experience of poverty in the suburbs. In a small house on a quiet street in Wheaton, Illinois, they asked their friends to bring sacks of groceries and opened the doors. That first year they shared food with 125 local families.
Today, PRC operates one of the largest food pantry programs in the western Chicago suburbs, providing nearly 32,000 low-income DuPage County residents with basic human services and relationship-based educational programs to create paths to self-sufficiency. PRC’s programs include the following: full choice food pantries, clothes closets, social services, homeless prevention services, job search coaching, adult and family literacy instruction, computer technology access and training, citizenship classes, and art enrichment classes for children and adults. All PRC services are provided FREE to client families, eliminating cost as a barrier to access.
Basic needs assistance and empowerment programs are provided from two owned facilities - Wheaton, IL and Westmont, IL. Empowerment programs also deliver services from over 30 partner locations throughout DuPage County.
PRC’s 2016 demographics indicate that 29,959 neighbors were assisted at PRC through one or more of its programs; 37,512 grocery carts filled with food were distributed to neighbors in need visiting PRC’s pantries; 1,684 families were assisted in social services; 415 households received financial assistance; 1,529 families received clothing through the Clothes Closet; 1,453 students participated in the computer training program; over 680 students participated in art programs; and 583 students studied in literacy and education.
In 2015, PRC was recognized as the United Way Partner of the Year. That same year they also received the Neighborhood Builders Award from Bank of America, making them the first agency outside of the city of Chicago to ever receive this award.
The Board of Director’s is currently comprised of 17 highly committed members of the community that abide by term limits. PRC has a staff of 42 paid full and part-time employees and a dedicated volunteer base of approximately 2,400 individuals. PRC’s operating budget is currently $5.9 million.