CEDA of Cook County, Inc. is currently seeking a Housing Liaison to join our team.
Under the direction of the FSACE Regional Manager, FSACE Program Housing Liaison is responsible for conducting and implementing outreach initiatives in the assigned region; and identifies families/individual within the service delivery area in order to provide case management, housing assistance and other services that will help the customer reach self-sufficiency. The FSACE Housing Liaison will also be responsible for connecting families to housing opportunities, develop relationships with landlords, work with families to maintain household budget and connect to resources needed for self-sufficiency. Assist in the implementation of neighborhood forums and community needs assessments as well as any regional or county-wide events as needed. The housing Liaison will work collaboratively with CEDA’s Housing department and FSACE department.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Conducts outreach within the assigned region to recruit and enroll families and individuals in FSACE service programs.
Implements assigned FSACE work programs as written to ensure achievement of objectives and outcomes.
Assists in program recruitment, conducts intake, case manage all families and individuals as required; and maintains case files by utilizing the appropriate tracking methods to report Pilot Housing Program activity.
Enters and ensures accuracy of all data entered into FSACE databases, conduct follow-up per work program instructions.
Proactively seek out new housing opportunities and resources to assist families and individuals enrolled in Pilot Housing Program.
Builds and maintains ongoing relationships with Landlords and Management companies/housing contacts to help facilitate the assistance to families/individuals enrolled in the program.
Maintains a housing directory to include all housing contact information, criteria for housing and availability.
Advocates for clients in regards to housing.
Coordinate and facilitate workshops for clients such as Landlord Tenant rights, Financial Literacy. How to be a good tenant. Maintain attendance sheets, certificates etc.Creates and maintains case files ensuring audit-ready.
Assists in conducting community needs assessments and client satisfaction planning
Identifies internal and external linkages for referrals for additional services as needed.
Prepares weekly service reports and other reports that correspond to job responsibilities.
Participates in regular staffing meeting and training as required.
Strong communication skills, including the ability to speak and write effectively and professionally.
Problem solving and critical thinking skills required.
Excellent interpersonal skills.
Ability to relate to professional personnel and clients from diverse socioeconomic backgrounds.
Attention to detail and timeliness in meeting deadlines.
Self-motivated, have initiative and the ability to work under minimal supervision at times.
DEADLINE: FEBRUARY 9, 2018
CEDA IS AN EQUAL OPPORTUNITY EMPLOYER
Bachelor’s degree from accredited college of university, or equivalent experience.
Minimum of three years of experience in community, housing and direct service work preferred.
Ability to handle high levels case management and case noting skills required.
Proficient in Microsoft Office Suite: Word, Excel, PowerPoint and Outlook.
Experience working with low-income diverse populations.
One of the largest private, non-profit Community Action Agencies in the country, CEDA serves more than 500,000 Cook County residents annually. Thirty programs and services are offered in the areas of children and family services, community and economic development, education, emergency assistance, employment and training, energy conservation and services, health and nutrition, housing and senior services. It is CEDA's mission to empower individuals, families and communities in attaining self-sufficiency. CEDA is an Equal Opportunity Employer