Under the supervision of the Chief Operating Officer, the Case Aide/ Transporter provides trauma informed direct individual and family casework services with an emphasis on client visits.
Essential Duties and Responsibilities
Implement client visits, monitor visits, and review progress with supervisor and DCFS as required
Transport client to and from visit sites
Assess milieu for client safety
Assist foster care staff in meeting the needs of clients by transporting children and supervising interactions between children and their families; monitor, supervise, and coach parents during parenting times; assist foster care staff in case related activities.
Must be available to work evenings and weekends
Documentation and Reporting
Make frequent reports to supervisor on progress of client visit; maintain mileage and visit records and perform other record keeping functions as required by the agency
Maintain accurate, complete and timely client records as required by the agency policy and procedures
Report all possible critical incidents and unusual incidents to supervisor, management, or DCFS as required by the agency or by mandated reporting law
Job Knowledge Demonstration
Knowledge of DCFS, Lakeside, Medicaid, COA and legal requirements for service delivery and documentation
Operate using agency procedures for providing services to clients. Explain agency services to clients and families and assists them in the utilization of all available resources.
Professionalism and Work Conduct
Demonstrate integrity and high ethical standards, and display a positive image of the agency
Act in a professional manner at all times and maintain appropriate boundaries with clients
Demonstrate accountability for results and keeps commitments to others
Report to work, meetings, training, and job related activities prepared as scheduled and ready to participate as an active resource in meetings and on committees
Respond to clients and their families, agency staff, DCFS, service providers and other stakeholders in a timely manner and to ensure follow up that adequately addresses the need
Perform other related tasks as required
Education and Licensing Requirements
High School Diploma / G.E.D.
Daily access to a car and valid Illinois driver’s license and proof of valid insurance required
Knowledge, Qualifications, and Skills
Is open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population
Effective verbal and written communication skills
Ability to work both independently and as part of a high functioning team
Proficient with using computers for data entry, drafting notes and other communications, and report writing
About Lakeside Community Committee
Lakeside Community Committee was founded in 1964 by the late Barbara Jones Green. The agency serves as an important social service and economic anchor in the communities. Lakeside has provided the community with a broad spectrum of children and family oriented programs and services.
Lakeside's main office, which is now located within the heart of the Chatham community, is highly sensitive to the community's social, economic conditions and needs. Our professional staff is uniquely qualified to provide viable solutions for quality child care.
Lakeside is proud of its strong record of broad community involvement and participation in achieving our mission. Our staff and consultants are a group of dedicated, highly trained men and women who come from all walks of life.