Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 72,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.
We are currently searching for a Full-Time Career Coach for our Bridge to Career Opportunities program through our Calumet Team!
ESSENTIAL JOB FUNCTIONS:
Provide outreach to recruit potential participants for the Bridge to Career Opportunities, BCO, program.
Perform situational assessments and vocational explorations.
Provide employment guidance and creates individual employment plans that outlines participant's employment objectives.
Facilitate contextual classroom learning in preparation for BCO training and testing.
Conducts Test of Adult Basic Education (TABE).
Provides referrals to workforce services, employment readiness, educational, and other supportive services to address identified needs and reduce employment barriers.
Assist with employment readiness training and job search assistance to help clients become job ready.
Reads and interprets reports on employment trends and opportunities.
Provide work support, referrals and monitor retention of employment placements at the 30, 60, 90 and 180 days.
Employer contact as needed to address any barriers or concerns and support client with potential advancement opportunities.
Assist residents in applying for the Earned Income Tax Credit.
Handles emergency and crisis situations with residents.
Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
Utilizes a team approach and works with other program staff in the planning and implementation of services.
With supervisory approval, authorizes limited amounts of financial assistance to clients.
Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
Other duties as assigned by supervisor.
Bachelor’s Degree in Human Resources Management, Business, Social Science, Communications, or a related field required.
Three years of training or demonstrated experience in providing workforce development/case management services for at-risk adult populations.
Works effectively with diverse staff and service populations.
Accountable for providing exceptional customer service.
Must have exceptional organizational skills.
Knowledge of Excel to track economic self-sufficiency data.
May be required to work one Saturday and at least one late night a month.
Metropolitan Family Services offers a very generous benefits packet to our professionals:
Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.
Dental and Vision Insurance Options
11 paid Holidays
Paid Time Off (PTO)
Training and Professional Development Plan with E- Learning
Wellness Initiative Program
Employee Assistance Network
Internal Number: FOCCA01409
About Metropolitan Family Services
Metropolitan Family Services is an accredited nonprofit agency that has more than 800 full and part-time professional staff dedicated to providing quality services by empowering families to learn, to earn, to heal, and to thrive. We value our professionals for serving as a mentor, a motivator, and advocate to families in need. Since 1857 Metropolitan Family Services has been the engine of change that empowers Chicago and Suburban- area families to reach their greatest potential and positively impact their communities.