Excellent written and verbal communication skills.
Ability to multi-task and meet deadlines in a fast-paced environment.
Ability to work well with others.
Ability to work independently, seek input, and take direction when necessary.
Respond to and maintain all inbound email from patrons
May be required to manage shifts.
Share responsibilities for supervising Box Office representatives.
Share responsibilities for managing Box Office operations during performances.
Share responsibilities for tracking, reporting and reconciling daily Box Office income.
Complete other Ticketing Services duties as assigned to ensure that departmental priorities are met.
Process all elements of subscriber and single ticket transactions. Selling single tickets, subscriptions, and exchanges.
This is a salaried, full time position that includes night and weekends.
Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender and its expression, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Goodman Theatre, Chicago’s oldest and largest not-for-profit theater, has won international renown for the quality of productions, the depth and diversity of artistic leadership, and the excellence of its many community and educational programs.
By dedicating itself to three guiding principles—quality, diversity and community—Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.