La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities. La Casa Norte’s Scattered Site Supportive Housing Program provides permanent housing and supportive services to vulnerable youth and families.
This is a part-time position working Monday through Friday, with one Saturday per month and some evening hours required.
Expected Goals and Objectives
Goal One: To assist clients in maintaining stable, safe, affordable housing by:
Working consistently within LCN’s mission, vision, philosophy of service, including Harm Reduction and Trauma-Informed Care frameworks.
Use Motivational Interviewing techniques to facilitate positive behavioral change.
Performing case aid services to identify clients’ service needs, strengths and resources.
Conducting independent home visits to sustain clients’ ongoing stability.
Participate in the development and implementation of service plan with client outlining clear goals and tasks along path to clients’ housing stability and financial self-sufficiency.
Utilize excellent relationship skills and knowledge of family dynamics to guide case aid services and to intervene or refer as appropriate.
Providing clients with the motivation, support and encouragement needed to empower themselves.
Provide modeling and mentoring to clients in both individual and group settings.
Delivering life skills training through both formal and informal techniques to address important issues such as conflict resolution, financial management and budgeting, health and nutrition, mental and emotional health, safe sex, etc.
Provide crisis intervention as needed.
Maintaining excellent and open communication with clients and following-up with clients on a regular basis
Documenting all services in a timely and accurate manner.
Utilizing Homeless Management Information Systems, Client Track, and other database systems as required to enter client information and to document services.
Goal Two: To connect clients to community resources:
Conduct client advocacy via in-person, phone, and/or letter for various participant needs; conduct advocacy to third party public benefit and service providers such as IDHS, Social Security, doctors, schools, etc.
Make recommendations to the case manager for referrals and to other supportive services as needed, including housing, food pantries, clothing closets, legal aid services, and substance abuse and mental health counseling.
Help facilitate quality internal referrals for employment, education, housing location, or other LCN services as needed.
Educating clients regarding positive uses of financial institutions & credit, payday loan alternatives, and credit repair services.
In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:
Attending weekly staff meetings and other staff trainings.
Participating in La Casa Norte’s fundraising events.
Working in team approach to develop new programs.
Assisting with data collection and completion of program reports.
Perform other duties as required.
Bachelor Degree preferred. Associates degree or relevant experience required.
Bilingual (English/Spanish) preferred.
Must be available to work Saturdays and evenings.
Knowledge of and familiarity with family systems.
Experience working with homeless and at-risk populations preferred.
Knowledge of Chicago’s housing and human services system.
Demonstrable written and oral communication and group facilitation skills.
Computer proficiency required.
Valid driver’s license, proof of insurance and access to a vehicle
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.
Please send resume, cover letter and salary requirements to the following: