Case Management/Social Services, Employment-Related Services, Program Management
Through a strategic community partnership with and Heartland Alliance, the North Lawndale Employment Network (NLEN) is pleased and prepared to scale our work and advance our mission of improving the quality of life through innovative employment initiatives that lead to economic advancement and an improved quality of life by hiring dynamic professionals who are well-skilled and committed for our READI initiative. READI’s GOAL is to: Decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago’s most impoverished communities.
We are seeking a READI Transitional Jobs Program Manager to join us in our efforts to connect disconnected young adults to jobs, training and comprehensive support services to reduce crime and violence and create pathways for an improved quality of life.
The ideal candidate will be responsible for the execution of the READI Chicago transitional jobs program component; ensuring worksite safety and security; and building strong relationships with NLEN’s outreach partners and READI Chicago’s Community Program Manager (CPM) among other duties.
What you’ll do
Lead a team of Crew Managers, Crew Chiefs, Senior Coaches, and Coaches to ensure execution of READI Chicago outcomes
Supervise and coordinate all aspects of the READI Chicago transitional job program; including, program development, creating or improving client services, and staff management
Ensure worksite safety and security and build strong relationships with NLEN's outreach partners and the READI Chicago Community Program Manager
Work with NLEN’s Director of Finance to collect, distribute and reconcile gift card distribution
Manage all program components to ensure quality service delivery and program fidelity.
Create and/or monitor systems to ensure timely client documentation
Responsible for the implementation and supervision of key performance outcome measures
Review documentation and compliance data to ensure funder deliverables are met.
Responsible for all personnel matters within READI Chicago transitional job program including, but not limited to, hiring, assigning work, regular supervision sessions, disciplinary matters, training needs, and terminating of the senior coaches, coaches, crew managers, and crew chiefs
Monitor and review performance and productivity expectations with staff
Create inventory systems for all materials purchased for the office and for READI participants include tools and supplies
Help facilitate Cognitive Behavioral Therapy sessions and professional development
Establish and coordinate participant recognition and incentive programs
Responsible for working with Crew Managers to identify work site opportunities for participants
Assist the Director of Workforce Programs and Clinical Services creating and executing the project plan for building out and repairing the St. Agatha Convent location
Participate in trainings to learn the principles of trauma-informed care, cognitive-behavioral therapy, motivational interviewing, conflict de-escalation, harm reduction, and other relevant concepts, and apply that knowledge on a daily basis as an integral part of worker
Acts as the primary liaison with HA regarding time clock installation and maintenance and other program components
Work closely with other READI Chicago staff across the network to provide seamless support to program participants
Who you are
You have a Bachelor’s Degree or higher in Sociology, Psychology or a related field and 5 years of experience with increasing levels of responsibility
Preferably, you have at least 2-years’ experience in a managerial role overseeing case management, counseling, and/or coaching functions in a social service setting, preferably with formerly incarcerated individuals, opportunity youth, or similarly at-risk populations
You have excellent written and verbal communication skills
You have the proven ability to efficiently supervise staff
You have the mobility for travel
You have the ability to work effectively with diverse individuals and groups
You are available to attend evening and/or weekend meetings on occasion
You have a working knowledge of Microsoft Excel, Word, and Outlook
You have a car, valid Illinois driver’s license and insurance
Who we are
NLEN’s mission is to improve the earnings potential of North Lawndale residents through innovative employment initiatives that lead to economic advancement and an improved quality of life. NLEN serves economically disadvantaged men and women who have multiple barriers to employment with a particular focus on citizens returning from incarceration. NLEN is also parent to Sweet Beginnings LLC, a transitional jobs social enterprise that grows and harvests urban honey and manufactures skin care products.
Medical, dental, vision and life insurance
Vacation/Paid time off
Paid sick days
403(b) retirement plan
Short and Long Term disability plans
Generous discount on all beeloveâ products
Please submit your resume to email@example.com and place “TJ Program Manager” on the subject line.
Expected Start Date
March 1, 2018
About North Lawndale Employment Network (NLEN)
The North Lawndale Employment Network (NLEN) assists North Lawndale residents through innovative employment initiatives that lead to economic advancement and an improved quality of life. NLEN was founded in 1999 through an 18-month community planning effort led by the Steans Family Foundation to serve the unmet employment needs of the North Lawndale community. In 2004, we launched Sweet Beginnings, a social enterprise and wholly owned subsidiary of the North Lawndale Employment Network.
NLEN continually updates its services to meet the employment needs of clients and the community at large. NLEN’s approach to addressing the extremely high rates of unemployment and underemployment in North Lawndale is to offer employment services and transitional jobs to North Lawndale residents, many of whom are formerly incarcerated persons and others with significant barriers to employment.