The Heartland Center for Behavioral Change is a private not for profit organization dedicated to providing substance abuse and other behavioral healthcare services. As a Heartland Center employee, you'll benefit from the support of experienced managers and clinicians as you develop your career and grow as an individual. Our expanding presence throughout Missouri offers excellent opportunities for those seeking a career and advancement.
This is a responsible, professional position involving the management of a Federal Residential Program. The Program Manager is responsible for the planning, coordination and direction a program for Federal offenders in policies and procedures and the requirements of any contractors. Work includes assigning, directing and evaluating the work of supervisors; planning and implementing new programs, therapies or activities; and evaluating the program’s effectiveness, and its compliance with the contract requirements. Supervision is exercised over subordinate staff. The Program Manager exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction from an administrative superior.
- Directs and manages the assigned program ensuring compliance with agency policy, contractual obligation and regulatory requirements. Federal Bureau of Prisons’ Community Corrections Policy and Procedure Manual, as well as additional FBOP Statement of Work.
- Establishes and maintains current internal operating procedures for program in compliance with Agency policies and requirements of contractors.
- Selects, trains, supervises, and evaluates staff.
- Ensures that staff effectively implement programs as required by policy and contracts.
- Ensures staff is trained in accordance with requirements of contracts, inclusive of new hire orientation and annual training.
- Ensures that staff maintains compliance with Agency Code of Conduct and Standards t established in contracts. Immediately reports violations.
- Reviews and supervises work of subordinate staff through regular inspections, audits, and by observation and review of records, ensuring that all program requirements are achieved. Meets regularly with staff.
- Completes/provides all required reports and correspondence in an accurate and timely manner as required by the agency and contractors.
- Compiles information and prepares regular reports of program progress, achievements, and problems.
- Ensures that Vice President and contractor receive timely reports of critical incidents.
- Attends appropriate training and continuing education events.
- Confers with public, private, and community organizations and agencies to enhance community relations program.
- Serves as a representative of the agency, displaying courtesy, tact, consideration, and discretion in all interactions with officials, other members of the agency, with clients, and with the public.
- Performs other related work as assigned.