Case Management/Social Services, Education/Teaching/Training, Employment-Related Services
While delivering innovative solutions, exceptional service and trusted results, the Career Coach manages a caseload of assigned customers with sensitivity to individual needs ensuring customers receive expert coaching and support necessary to reach their employment goals.
Provide career counseling and intensive case management services to WIOA customers within the One-Stop system; Complete intake and eligibility determination for WIOA Adults and Dislocated Workers. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods.
A Bachelor’s degree in business, education, public administration, behavioral science or related field from an accredited college or university or a minimum of 2 years of experience combining elements of training, counseling and/or case management.
Possess substantial career coaching and case management experience required.
KRA Corporation is committed to the highest level of customer-service standards. Operating nationally, we support county and regional Workforce Boards and local Departments of Human and Social Services to provide comprehensive workforce development programs that produce results-oriented employer-jobseeker connections.
As a national leader in workforce development, our outcomes-driven models lev...erage resources and relationships across many inter- and intra-business platforms–industry and labor; economic development; education and occupational-skills development–to create innovative program solutions that boost regional economies.
KRA infuses continuous quality improvement (CQI) principles into everything we undertake, using data to monitor outcomes in real time, and making adjustments that result in improved performance and successful collaborations. At every organizational level, the KRA Promise is honored by every team member–corporate and program–for providing exceptional customer service.
We invest in our teams to produce trusted operational results for all our valued external and internal customers–clients, businesses, jobseekers, and employees.