WINGS favors a strengths based approach to working with residents. The FA I position involves working with victims of domestic violence and homeless women and children, our residents.
The FA duties include; supportive services and case management to women and children clients of the agency in ways that enhance their lives and assists them towards more independent living and wellness. WINGS promotes self-reliance through an empathic and caring atmosphere.
Specific Duties and Responsibilities including, but not limited to:
Conducts intake interviews
Assess each woman and child upon entry to the program for needs and strengths and identify the level of need for parenting training, medical/dental, social, educational needs and support
Provides crisis intervention activities with women and children, as needed
Provides referrals and resources
May co-facilitates weekly house meeting to discuss communal living issues; may co-facilitate women’s support and/or children’s group, as needed
Assists clients in locating sustainable long term housing
Provides follow-up services as needed
Provides services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics
Building Safety and Security
Responds to security concerns appropriately. Documents observations and actions taken.
Identifies repairs and/or household needs. Notifies Supervisor. Coordinates with Maintenance or others to ensure needs are met, when needed
Supervises and coordinates activities related to chores
Facilitates safety of residents by doing periodic inspections, teaching fire safety and conducting fire drills, as needed
Using the appropriate forms, request volunteers and donations as necessary
Monitors compliance with WINGS Rights and Responsibilities statement.
As required, attends community resource meetings to learn of potential resources
Performs office tasks as necessary
Immediately report child abuse to Department of Children and Family Services
Hotline Response for Safe House Family Advocates
Conducts intake interviews with hotline callers, as appropriate.
Responds to hotline callers during assigned shift and acts as the back-up hotline responder. Responds to callers by providing support, education about domestic violence, safety planning, WINGS service information and/or referrals. Assess appropriateness of services needed (i.e.; Safe House, Transitional Housing, Counseling, etc). Documents calls and shelter hotline information logs.
Rotates in meal preparation for the home