Heartland Alliance for Human Needs & Human Rights is a global anti-poverty and human rights organization that has been tackling society’s toughest challenges since 1888. Today, we serve the most marginalized people in society, including immigrants and refugees, people experiencing homelessness, and survivors of violence and torture. We believe that society is better for everyone when all of us can participate, prosper, and reach our full potential.
Heartland Alliance is coordinating READI (Rapid Employment and Development Initiative) Chicago, a network of community-based organizations on Chicago’s South and West Sides that will engage individuals at the highest risk of becoming victims or perpetrators of gun violence in an 18-month wage-subsidized transitional job (TJ) and cognitive behavioral therapy (CBT) program, followed by up to six months of follow-up case management and coaching support. The goals of READI Chicago are to: decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago’s most impoverished communities.
The Crime and Poverty Labs at the University of Chicago will lead the program evaluation and we will also partner with the City of Chicago, the Cook County Sheriff’s Office, and the Illinois Department of Corrections.
The Senior Director is responsible for overseeing the launch, development, and successful implementation of this new initiative. The Senior Director will supervise project staff based at Heartland Alliance; manage our partnership with the Urban Labs and other key stakeholders; work closely with key staff across HA, including the President; foster collaboration among subcontractors on the project; and ensure the program meets a high standard of quality and meets or exceeds performance benchmarks.
Essential Duties and Responsibilities
Management and Leadership
- Lead launch and implementation of READI Chicago, prioritizing the development of relationships with community-based partners and other key stakeholders as well as the design and roll-out of operational and programmatic protocols, processes, and systems
- Provide appropriate supervision and leadership development to project staff
- Carry out supervisory responsibilities in accordance with HA policies and applicable law, including hiring and training assigned employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Convene and facilitate external and internal advisory bodies and work groups in support of the project
- Demonstrate effective, inclusive, respectful and collaborative approach to managing teams and to leading, motivating, and inspiring staff
- Ensure safety by adapting, implementing, and evaluating emergency and safety protocols
- In concert with HA’s President and others, represent READI Chicago to external audiences through speaking engagements and presentations, and by serving on coalitions and committees
- Contribute to organizational culture aligned with core commitments of tackling root causes; encouraging creativity and innovation; using data for continuous improvement and to measure progress; applying an equity lens to all that we do; partnering with participants and others to co-create and achieve ambitious, shared goals; and aligning and capitalizing on our global and domestic efforts and perspective
Program Design and Implementation
- Ensure ongoing programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems related to READI Chicago
- Develop systems and build capacity to ensure consistent, high-quality project management across subcontractors
- Refine and oversee the budget in alignment with programmatic priorities and funding realities
- Work with Heartland Alliance’s research and policy division to implement a high standard of data integrity, ensure collection of data from subcontractors, and partnership with outside evaluator
- Establish a process to learn from the pilot phase and apply lessons learned to the ongoing improvement of the initiative
- Lead the development of a comprehensive program manual for READI Chicago staff and contractors, including policies and protocols for ensuring safety, model fidelity, contract compliance, staff, training and other aspects of program operations and service delivery
- Ensure compliance with contracts, governing laws and rules, and organization policies and procedures
Partnership Development and Relationship Management
- Work with University of Chicago’s Crime and Poverty Labs, key staff across Heartland Alliance, and subcontracting organizations to lead the launch and effective implementation of READI Chicago
- Execute and lead negotiation of contracts with subcontracting agencies leading both street outreach and transitional jobs placement and support, as well as any funder contracts
- Work closely with HA’s President and Chief External Affairs Officer to manage relationships with prospective and existing individual, foundation, corporate, and public funders of the initiative, and to execute on communications and marketing strategy for READI Chicago
- Manage relationships with partner organizations and key stakeholders, and establish collaborative working relationships across the Heartland Alliance community
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty. All candidates should have demonstrated leadership, capacity-building, relationship management and program management expertise. Requirements below represent the knowledge and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Bachelor’s degree, or Master’s degree preferred
- 8+ years of related lived and professional experience in social work, public health, criminal justice, sociology, workforce development, public policy, law, or related human service field
- Demonstrated experience developing, implementing, and managing a large direct service initiative and achieving positive results and measurable goals
- Demonstrated experience working with the target population
- Ability to synthesize complex issues and articulate clearly to diverse audiences
- Ability to engage and negotiate respectfully with diverse stakeholders to advance the project
- Strong convener with experience leading and collaborating with work teams
- Supervisory experience and financial management experience
- Political savvy and demonstrated ability to build relationships in the field and engage key stakeholders
- Demonstrated track record exhibiting problem-solving, critical thinking and communications skills
- Unwavering commitment to quality programs and excellence in organizational effectiveness
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is required to use hands to key, handle, or feel and reach with hands and arms.
- The employee is regularly required to sit, stand and walk.
- The employee must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431.