Position Description: Manager of Policy and Protocol
Closing Date: Open Until Filled Salary: Commensurate with Experience Location: Chicago, IL Reports To: General Counsel/Chief Compliance Officer Team Membership: Human Capital
UCSN Mission The UNO Charter School Network (UCSN) believes that all students deserve the opportunity to realize their highest potential. Increasing in diversity but rooted in Hispanic communities, our educational model is anchored by strong parent partnerships, structured learning environments, rigorous curriculum, and an individualized approach that develops and empowers our students. For us, academic success is not a hope; it is an expectation.
UCSN Vision Our vision is to develop a diverse group of intellectually curious and passionate civic leaders who act with integrity and who compete and excel locally, nationally, and globally.
UCSN Values Excellence – High Expectations, Growth, Achievement Integrity – Transparency, Communication Community – Teamwork, Collaboration Innovation – 21st Century Learning Environment Tenacity – “No Excuses, Whatever it Takes”, Passion Accountability – Ownership, Outcomes, Responsibility
Position Overview Reports to the General Counsel/Chief Compliance Officer. Manages the promulgation of all policies and procedures within the network.
Core Responsibilities Management of Policy
Manage the formalized process for vetting, approval, and issuance of all policies and procedures.
Maintain accessibility to and communication of policies and procedures through a centralized online Employee Manual. Continue to oversee the migration of the Employee Handbook to the Employee Manual
Regularly meet with department heads to draft, review, and revise as appropriate, policies and procedures that affect their departments
Manage a continuous improvement cycle by reviewing all policies and procedures on an annual basis and making updates as needed
Conduct thorough and regular research on federal and state legislation and incorporate applicable requirements into policies
Implement the issuance of workflows for processes within certain policies
Communicate new policies as well as key updates or revisions to employees
Update and maintain the Policy and Protocol page of the DOCK
Present policies to the Board of Directors
Maintain records of current policies and procedures as well as the history of all revisions and posting periods
Audit and Training of Policies
Conduct internal audits to determine existing processes and make recommendations for improvements
Conduct training sessions for staff on policies and procedures as needed
Member of the Concussion Oversight Team. Responsible for ensuring that policy and procedure are updated. Review concussion incidents to ensure that procedures are followed
Responsible for revising, vetting, obtaining approval, ensuring translation, and issuing three separate Student/Family Handbooks
Plan and organize logistics for the bi-monthly Board of Directors meetings. Provide administrative and logistical support during the board meetings
Maintain a comprehensive tracking report for all contracts resulting from a formal procurement process. Keep General Counsel apprised of upcoming expiration dates and any discrepancies.
Communicate with department heads regarding upcoming procurement deadlines and the status of their respective contracts
Enter FOIA request information into FOIA tracker
Enter Union grievances received into tracking report
Provide General Counsel with high level administrative support and assists with special projects as assigned
Key Characteristics Customer Driven: Passionate about ensuring that every child, regardless of background or circumstance, receives an excellent education. Leadership: Coaches, mentors, and challenges others to excel despite obstacles and challenging situations. Builds positive relationships in and out of the organization. Focus on Data-Driven Results: Makes informed decisions to improve organizational outcomes by utilizing a data-driven approach. Innovative Problem-Solving: Approaches work with a sense of possibility and sees challenges as opportunities for creative problem solving; takes initiative to explore issues and find potential innovative solutions. Teamwork: Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting others; sensitive to diversity in all its forms; respects and is committed to learning from others. Dependability: Does whatever it takes to consistently deliver with high quality under tight deadlines. Communication Skills: Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to stakeholder needs in a high-quality and courteous manner.
Physical Demands Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files. Physically demands require the ability to stand, bend, reach high and low, stoop, and walk around 60% of the day. In addition, walking up and down stairs several times a day. Must be able to lift 15 to 20 pounds for short periods of time and push and pull 15 to 20 lbs.
Working Conditions Majority of work performed in a general office environment. Position requires availability for extended hours plus non-traditional hours required to perform job duties. Also requires participation and attendance at organization-sponsored events and meetings. NOTE: The foregoing list of essential duties and responsibilities is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. The UNO Charter School Network is committed to a policy of equal treatment for all individuals. The UNO Charter School Network does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.
Required Qualifications Education
Bachelor’s Degree in related field
Master’s Degree in related field (preferred)
Minimum three years of working experience in corporate compliance, researching, policy implementation or related experience (preferred)
The UNO Charter School Network (UCSN) believes that all students deserve the opportunity to realize their highest potential. Increasing in diversity but rooted in Hispanic communities, our educational model is anchored by strong parent partnerships, structured learning environments, rigorous curriculum, and an individualized approach that develops and empowers our students. For us, academic succes...s is not a hope; it is an expectation.Our vision is to develop a diverse group of intellectually curious and passionate civic leaders who act with integrity and who compete and excel locally, nationally, and globally.