Case Management/Social Services, Volunteer Management
North Shore Senior Center is a nonprofit organization established in 1956 by a handful of Winnetka, Illinois residents set on providing socialization and service opportunities for local seniors. Since that time, we have grown to serve over 23,000 older adults living on Chicago’s North Shore and in nearby communities from our headquarters at the Arthur C. Nielson, Jr. Campus in Northfield, as well as other nearby community offices and locations.
If your passion is fostering the well-being of seniors, you will enjoy working at North Shore Senior Center. As a member of our staff, you will bring a perspective that will allow you to understand the feelings, needs and wants of seniors and to have an upbeat perspective about aging.
As a team member who directly serves seniors, you will work with highly-skilled, dedicated colleagues and volunteers. Together, you will support our unparalleled programs and help develop new ones that meet our clients' unique needs.
The Older Adults Benefits Specialist assists, encourages, represents, and advocates for older adults to overcome barriers to participation in public benefit programs to which they are entitled. This position is responsible for oversight of volunteers who assist clients applying for benefits programs.
Meets face-to-face with clients in the Senior and Family Services offices
Assists with volunteer recruitment
Supervises and supports volunteers, in collaboration with on-site supervisors
Maintains certification and training requirements for benefits assistance, including Low Income Home Energy Assistance Program (LIHEAP), Senior Health Insurance Program (SHIP), and Public Aid
Conducts training sessions for benefits volunteers
Evaluates and monitors the effectiveness of services
Educates the community on benefits services available to seniors
Assists in resolving SHIP and LIHEAP issues
Attends staff meetings
Performs other duties as assigned.
Bachelor’s degree in social work, counseling or related field
Minimum of two years experience working with older adults and adults with disabilities
Experience providing benefits support to seniors
Strong interpersonal and organizational skills
Knowledge of basic computer skills
Sensitivity to cultural diversity
Ability to travel and work at North Shore Senior Center's Senior and Family Services sites
Must be free of communicable diseases as determined by an annual TB test
Master’s degree in social work, counseling or related field
Training/certification in applicable benefits programs
Experience leading a team; project management/coordination
Experience working with volunteers
Additional Salary Information: Please submit your salary requirements in your cover letter.
As a nonprofit, 501(c)(3) organization, our highest priority is you. Our work is driven by our love of serving seniors and not by monetary profit.
We Dreamed It
Since our founding in 1956, North Shore Senior Center has partnered with older adults to redefine the process of aging. We imagined a social community for seniors -- one defined by friendships, volunteerism, clubs and ne...w experiences. We didn't know what it would look like, but we knew that creativity, enthusiasm and knowledge would be its foundation.
You Helped Us Build It
Today, thanks to the collective efforts of our members, staff, volunteers and friends, the North Shore Senior Center community we imagined is a reality. Whether you visit us to take a class, enjoy a concert, or exercise in our Fitness Center, you can experience its benefits.
We also imagined that our community could extend beyond the walls of our brick-and-mortar buildings. It was important that older adults who were isolated due to physical, emotional or financial issues could participate as well. It was equally important that North Shore Senior Center could help those who needed assistance with Medicare, income taxes, caregiving concerns and issues relating to Alzheimer's disease and memory loss.
To ensure that all the pieces we imagined fit together perfectly, we strengthened our community with the passion of volunteers and the commitment of our partners in local businesses and government.
We invite you to visit us, join us, and help us imagine what "aging" will look like in the years ahead. We think it's going to be inspirational!
Accreditations and Partners
North Shore Senior Center was worked with older adults and their families since our founding in 1956. The National Institute of Senior Centers and CARF have accredited us as meeting the highest standards for our industry. We also partner with many organizations, including OASIS and Age Options.