While maintaining outstanding customer service PAs will provide care, support, and supervision to all participants. This will be done through Teamwork. Integrity. Excellence.
Knowledge and implementation of Individual Service Plans (ISP), Behavioral Enrichment Plans (BEP), and health directives.
Engage participants in meaningful activities.
Work on behalf of participants to overcome any barriers keeping them from achieving success.
Monitor individuals for appropriate dress and hygiene; take corrective action, if needed.
Provide assistance as needed during transition times (pick-up and drop-off, break and lunch, class rotation and outings).
Keep Facilitator and other needed team members informed of success, struggles, risks, etc. that involve the participant (follow through if requested).
Provide First Aid/CPR with current certification and seek emergency medical care when needed.
Provide approved crisis prevention/intervention including de-escalation and physical intervention techniques when necessary to protect the person and others.
Complete and sign an accurate incident report before the end of shift according to policy and procedure.
Attend all meetings as required.
Review and respond to all Aspire email within current shift.
Accurately and timely complete all charting and data collection tools (goal tracking, behavioral tracking, attendance, communication log, etc.).
Maintain neat upkeep of environment and prompt reporting to facilitator of needed repairs or environmental risks.
Maintain outstanding hospitality, professionalism, and customer service for all.
Honor participants’ rights and ability to make choices.
Expand skills and knowledge relevant to providing high quality services; actively participate in required certification and agency training and apply information.
Occasionally transport participants safely; following the rules of the road.
Uphold the Aspire spirit, vision, culture, and work expectations.
Perform any other duties deemed necessary and within scope of the job as assigned.
High School Diploma/GED
Experience working with adults with intellectual and other developmental disabilities, preferred.
Valid Illinois Driver’s License with good driving record.
Minimum 19 years of age.
Effective oral and written communication skills; ability to write reports.
Ability to maintain confidential information.
Ability to deal tactfully, engaging, and courteously with participants, employees at all levels, families, and the general public.
Ability to work flexible hours and days, including some holidays, according to any classroom needs/emergency coverage.
Ability to use technology to include: email, computers, copy machines, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel; bend or stoop; walk and climb stairs; reach with hands and arms, push, pull; talk, hear, and observe.
Work requires heavy physical exertion and may include lifting up to 75 pounds.
Duties are performed primarily in participants’ classrooms, agency office, and the community. Work areas are restricted to non-smoking.
The psychological demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to maintain pleasant working relationships with all stakeholders.
Ability to interact positively with individuals who are verbally/physically aggressive.
Ability to perform multiple tasks simultaneously and prioritize work.
Teamwork. Integrity. Excellence. We are Aspire. Voted as one of the ‘Best and Brightest Companies to work for in the nation, in 2015 and in 2016, we know that Together, We’re Better!
Aspire was founded in 1960 and is recognized as a leader in providing bold, pioneering, and uncompromising services to kids and adults with developmental disabilities, their families and the community through ou...r four enterprises: Aspire Kids, Aspire Living, Aspire Careers and Aspire CoffeeWorks. We are one of the most innovative human service non-profits in the Midwest with an incredibly talented and dedicated team of more than 200 that serves nearly 1,000 kids and adults every year.