Description

Who We Are: Brave Space Alliance is the first Black-led, trans-led LGBTQ+ Center located on the South Side of Chicago, dedicated to creating and providing affirming, culturally competent, for-us by-us resources, programming, and services for LGBTQ+ individuals on the South and West sides of the city. We strive to empower, embolden, and educate each other through mutual aid, knowledge-sharing, and the creation of community-sourced resources as we build toward the liberation of all oppressed peoples.

We are searching for a full-time Licensed Social Worker (LCSW) to lead and oversee our behavioral health program at Brave Space Alliance. The ideal candidate will have 5 to 7 years of experience as the Behavioral Health Manager, delivering comprehensive mental health services to our LGBTQ+ clients. The successful candidate will bring experience in team management and partnership development, as well as a strong background in case management.

Title: Behavioral Health Manager

Department: Programs

Reports To: Sr. Director of Programs

Responsibilities:

• At all times, confidentiality must be maintained according to the Illinois Mental Health Code and Confidentiality Act.
• Coordinates the daily operations for assigned staff. This includes scheduling, staffing, problem-solving, and supervision.
• Serves as initial contact for customer service complaints and assures follow-up is completed.
• Responsible for taking part in required in-service training and community training seminars at the discretion of the Director. 
• Assists in leading program retention initiatives. 
• Assists the director in conducting monthly staff meetings.
• Pursue and keep abreast of current trends, methods, and techniques in case management and counseling.
• Attend & complete agency training as required and be prepared to present information from outside training to staff.
• Participate in/attend committee or staff meetings as applicable.
• Maintain a professional image and role as a representative of Brave Space Alliance.
• Inform the supervisor of any condition that impacts the safety and well-being of clients served.
• Seek assistance as necessary to mitigate risk and seek out supervision as needed.
• Attend individual supervision with a supervisor at a scheduled time weekly to review and report on progress, productivity, and concerns.
• Demonstrate flexibility and adaptability with changes to program needs and schedule as the need arises.
• Participates in professional growth & development and ensures current knowledge of evidence-based research and practice.
• Maintains knowledge of current trends and developments in mental health
• Assist in overseeing mental health staff in accordance to established standard
• Works on routine program-based projects as assigned by the Director
• Coordinates and ensures timely patient placement within the program

Requirements

 Required Skills:

• Understanding of Mental Health and Behavioral Disorders: It is critical to have a comprehensive knowledge of mental health conditions, treatments, and emerging professional insights.
• Patient-Centered Approach:P Behavioral health managers work closely with patients. They conduct intake interviews, gather information, and recommend therapeutic interventions. Effective listening and communication are essential.
• Crisis Intervention and Risk Assessment: Managers must handle crisis situations, monitor patient progress, and administer risk assessments.
• Collaboration and Teamwork: Working effectively with other professionals and coordinating care across teams is vital.
• Problem-Solving Skills: Managers need to address complex cases and find effective solutions.
• Compassion and Empathy: A caring and empathetic approach helps build patient trust.
• Verbal and Written Communication: Clear communication is essential for documenting cases and collaborating with colleagues.
• Multi-Tasking Abilities: Managers often handle multiple cases simultaneously.

Qualifications: 

• Bachelor’s or Master’s degree
• Licensed Clinical Social Worker (LCSW)
• 5 to 7 years of professional experience
• Case Management Experience
• Knowledge of patient rights and laws pertaining to mental health
• Familiarity with continuum of care and assessment and intervention skills

Brave Space Alliance is an equal opportunity employer and affirmatively seeks diversity in its workforce. BSA recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.