Metropolitan Family Services is the first comprehensive human services agency established in Illinois in 1857. Today, Metropolitan Family Services has experienced unprecedented growth over the past five (5) years and serves 72,000+ individuals and families in Chicago and surrounding suburban communities through 900+ full and part time employees and an annual operating budget of $60 million. Metropolitan Family Services “mpowers” families to learn, to earn, to heal and to thrive as families that reach their greatest potential and positively impact their communities.
Strategically lead the Southwest (Palos and Blue Island) agency sites in all areas of service delivery, planning, budget accountability, fundraising, professional development and mentoring of a diverse employee team.
Build authentic relationships within the agency and within the communities served in Southwest Cook County (including Blue Island, Robbins, Palos Hills, Hickory Hill, Calumet Park, Orland Park, Tinley Park, etc.). This relationship building should share a passion for the mission of the agency and compassion for the communities and clients it serves. A demonstrated ability to collaborate with many entities is essential.
Foster an environment of open, transparent and positive communications, respect and collaboration among staff, clients served, community partners, board members and senior management.
Serve as the “Face of MFS Southwest Cook County” through impeccable integrity, trust earned, and character. This leader should market and deliver supportive community programming that over-performs vs. promises. We seek the ability to engender an environment among employees and partners of “privilege and joy” to serve those entrusted.
Design and institute innovative professional development programs that mentor, coach and counsel all employees to achieve performance and service that is exemplary in the industry.
Take a leadership role in the Community that articulates agency mission, services and goals. Collaborate with employees, community partners to establish the agency as a respected leader within the communities it serves.
Recruit and orient a Community Board.
Build partnerships and collaboratives that strengthen and support families within Southwest Cook County.
Establish and develop relationships that effectively partners with area business and community leaders to identify area needs, partnerships and financial resources to support those innovative programs.
Solicit insights on the agency mission, program effectiveness, ongoing funding support and agency strategies. This group of area professionals is historically the agency’s most passionate group of advocates and most generous (time, wisdom and treasure) supporters.
Establish and build authentic relationships with Southwest Cook County political stakeholders, government entities, school districts, program partners and other Not For Profit entities that support agency programs and initiatives.
Cultivate fundraising opportunities with public and private sources through collaboration with executive leadership, community board members, external affairs personnel, agency and program partners, and other local resources.
Collaborate with and assist supportive donor groups and all other support groups and fundraising initiatives.
Lead all local operations in conjunction with central administrative support functions to facilitate a high functioning organization with efficient and effective programs and site operations.
Coordinate with the Site Operations Manager on all site equipment maintenance and facility related space utilization, security operations and safety procedures.
Work with clinical and educational staff to improve and expand programming where possible – maintaining execution of programs in accordance with contractual minimal expectations. Strategically seek possible new programs and partnerships in conjunction with senior staff that are executing existing programming.
Continuously inspire agency staff, senior management and peer Executive Directors to enhance strategic programming and efficiency initiatives that improve client service and program effectiveness. Continuously seek potential funding or partnering opportunities.
Participate in Southwest Cook County area collaboratives, professional associations, conferences and professional training environments to increase knowledge and expertise in areas impacting essential functioning of the agency and personnel assigned.
Master’s degree required. Master’s focus in Social Work, Psychology, Counseling or Health Related discipline.
Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC).
Knowledge and experience with behavioral health services including third party payers such as Medicare and Medicaid.
Demonstrated record of achievement in innovative and inspirational leadership in organizations of similar scale (50-60 employees).
Minimum of 10 – 15 years’ experience with multiple years of leadership responsibility — preferably with exposure/experience with human services organizations.
A Servant Leadership philosophy in all areas of business.
Exceptional communications skills – verbal, written, and comfort in presentations to large groups and partnership organizations.
A warm, engaging and high energy personality.
Experience with services to low income clientele, volunteer boards, donor stewardship, program resource development and community involvement are strongly preferred.
A clean and philanthropic reputation and history of Not For Profit support and engagement.
Demonstrated accomplishments in team building and mentoring over-performing staffs are sought.
Emotional strength and the ability to work cheerfully in often stressful situations.
Financial acumen and budgeting experience is essential.
Personal commitment in all endeavors that is frequently viewed as inspirational.
The ability to identify, hire and inspire people smarter and more talented in certain areas of expertise is essential to success in this environment.
A delegator management style.
Self-confidence and maturity that encourages respectful feedback and suggestions —including the occasional respectful dissent.
A leadership style that encourages hard work as well as a fun, stimulating and safe environment for all.
Metropolitan Family Services offers a very generous benefits packet to our professionals:
Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions
Dental and Vision Insurance Options
11 paid Holidays
Paid Time Off (PTO)
Training and Professional Development Plan with E- Learning
Wellness Initiative Program
Employee Assistance Network
Internal Number: EXECU01433
About Metropolitan Family Services
Metropolitan Family Services is an accredited nonprofit agency that has more than 800 full and part-time professional staff dedicated to providing quality services by empowering families to learn, to earn, to heal, and to thrive. We value our professionals for serving as a mentor, a motivator, and advocate to families in need. Since 1857 Metropolitan Family Services has been the engine of change that empowers Chicago and Suburban- area families to reach their greatest potential and positively impact their communities.