Case Management/Social Services, Education/Teaching/Training, Program Management
4 Year Degree
The Family Advocate II assists the Site Supervisor and other staff in planning, developing, implementing and coordinating the Head Start Performance Standards as related to Health and Nutrition Services, Family and Community Partnerships, Program Design and Management. It is required for family service workers to conduct home visits. A personal vehicle for transportation is required. Periodic weekend recruitment activities are required along with attendance at parent meetings and family activity events. It is the expectation that programmatic recruitment takes place throughout the community as specified and designated during the week.
Assists the Site Supervisor and other staff in carrying out goals, policies, and activities designed to meet family needs and develop the individual family action plan.
Updates work plans as needed in conjunction with the Policy Council, Site Supervisor, staff, and parents.
Assists in the Community Assessment process under the direction of the Manager of Family and Community Engagement.
Establishes a regular schedule of home visits, contacts, and follow-ups with Head Start/Early Head Start families.
Cooperatively works with interdisciplinary team members, parents, and other specialists to evaluate and develop treatment and/or intervention plans for children and/or families.
Responsible for providing opportunities for Parent Involvement activities.
Follows established referral procedures, documents and follows up on all referrals made.
Participates in center meetings, agency meetings, parent committee meetings, and case coordination as required.
Implements parent training in conjunction with the Manager of Family and Community Engagement.
Participates in community outreach activities that involve networking with community agencies for informational and recruitment purposes.
Monitors families progress in working towards the established Family Action plan as outlined in the Family Partnership Agreement.
Assists in the annual review and evaluation of existing program with teams of Parents, Policy Council, and Staff.
Reports any problems with families, crisis or emergency situations, including incidents of suspected abuse or neglect immediately to the Site Supervisor.
Completes monthly reports by maintaining accurate family tracking system and documentation as requested related to family needs, absences, and other information as required by program’s funding source.
Utilizes procedures for confidentiality in the record keeping system, and when obtaining information from other agencies.
Maintains all forms required in file system, including case notes, referral forms, attendance information, information releases related to health or disabling conditions, health information, and any other information required to be in client’s file.
Documents all outcomes with families, significant others and agencies/programs involved with child and/or family.
Summarizes significant information in the family contact notes.
Monitors attendance, and follows-up with excessive and/or unexcused absences.
Follows up with children returned by the bus or children (walkers) who are not being picked up at the end of each school session through the use of a warning system and documentation of such.
Conducts classroom observations on a regular basis. Documenting all observations and making appropriate referrals as needed.
Inputs and maintains data in the Patient-Reported Outcomes Measurement Information Systems (PROMIS) Child and Family Tracking System.
Meets regularly with Site Supervisor/or Manager of Family and Community Engagement for guidance and technical assistance.
Attends all staff training sessions, workshops and Family Advocates Meetings.
On-the-job training opportunities through re-assignment to other centers will be made available as program activities and time permits.
Work with families to help them determine family action plans, assess needs, and educating families of available community resources to meet those needs.
Serves as resource person to staff and parents for crisis intervention.
Assists the Site Supervisor and other staff in recruitment of eligible children into the Head Start program.
Assists Site Supervisor in accepting and processing of applications, and assist family in obtaining necessary medical requirements to be enrolled into the program.
Conduct intake process to enroll eligible families in the program.
Conducts periodic visits to homes of children in order to encourage building of relationships with families and to implement required follow-up services.
When necessary escort/translate/advocate and/or represent families who may be unable to act on their own behalf in obtaining services or benefits for programs to which they may be entitled.
Advocates for clients in problem situations, including appeals, reconsiderations, and attempts to meet family needs through alternative resources when necessary.
Comply with all necessary measures to ensure full enrollment within 30 days of program year start.
Coordinate transportation information between Client, Transportation Coordinator, and Site Supervisor.
Transport families to appointments as needed, medical, dentals, social service to obtain needed services.
Other duties as assigned within the guidelines of this position.
Bachelor’s Degree in Social Work, Physiology, Human Services, Applied Behavioral Science, or related field, plus one year experience required. All degrees must come from a regionally accredited education institution, which has U.S. Department of Education approval.
Passage of complete background clearance, physical and Tuberculosis (TB) Test.
Knowledge of local community, resources, child development, and preferred Head Start experience.
Good verbal and written skills and demonstrated ability to relate well to diverse cultures and family systems.
Demonstrated ability to work effectively and constructively with persons from all ethnic, racial, and social backgrounds.
Understanding and commitment to the social teachings of Catholic Charities.
A valid driver’s license, reliable means of transportation and proof of liability insurance is required.
Internal Number: CC-93-17SJFL
These programs include Head Start, Early Head Start, wrap-around child care, Home-Based, and Expectant Mothers initiative. Children participate in developmentally appropriate activities; receive medical and dental care; have healthy meals and snacks; and enjoy playing indoors and outdoors in a safe center-based setting.