The Crisis Intervention Worker is responsible for carrying out the Crisis Program at Haven Youth and Family Services and partners with the Crisis Intervention Manager to ensure the program meets the criteria for a state program that provides youth and families in crisis with support and intervention, including but not limited to: emergency housing, assistance with family conflict and crisis stabilization planning. This position has an on-call component on a rotating schedule.
- Build community awareness of the crisis program by presenting to local police departments, schools and various community agencies
- Respond to and stabilize urgent housing needs of youth, ages 12-19
- Provide short-term case management for program families
- Facilitate safety assessments and monitor follow-up services
- Maintain and build collaborative relationships with area agencies
- Participate in developing, monitoring and evaluating the Crisis Program at Haven
- Attend and participate fully in weekly staff meetings and team training events
- BA or BS in a human service field; MA preferred
- Prior experience in providing individual and group support for adolescents and families
- Excellent verbal and written communication skills
- Valid drivers license, clean driving record and access to a vehicle
- Ability to cover regular on-call responsibilities and respond in person in North Shore area within one hour if necessary
- Ability to work well within a small, non-profit team
About Haven Youth & Family Services
Haven Youth and Family Services has been serving youth and their families along the North Shore of Chicago since 1976. Haven began as an outreach program for youth and has continued to grow and develop. Programs like crisis response and prevention activities were added, and more recently, the counseling program, which has become one of the largest components of service for the community. Today, Haven responds to many physical and emotional needs of youth including but not limited to emergency housing services, individual, group, and family therapy, 24-hour crisis intervention, daily outreach to area schools, psycho-educational workshops, youth boards, and service-learning opportunities.