Education/Teaching/Training, Operations/Project Management, Program Management
4 Year Degree
Illinois Holocaust Museum & Education Center
Position Title: Education Assistant (Non-exempt) - Full Time
Reports to: Vice President of Education & Exhibitions
The Position: Reporting to the Vice President of Education & Exhibitions, the Education Assistant will bring strategic thinking and creativity to strengthen the visitor experience and museum operations. Specifically, the post supports both the Museum’s extensive education programs, as well as the daily operations of the Museum’s new ground-breaking Take A Stand Center. The position will provide administrative support to the Education Department and its programs, and will oversee taking reservations for education programs, lead logistics of internal programs and trainings, create and maintain databases, oversee teaching trunk program, and gather survey data. In addition, in the Take A Stand Center, the position will be responsible for ensuring a positive visitor experience, including securing and supporting docent volunteers who work in the exhibition and recommending ways to continually strengthen the experience. The successful candidate must be able to work efficiently and effectively in a fast-paced and multi-faceted environment. This individual will bring poise and diplomacy to his or her interactions with colleagues, board members, donors, volunteers, visitors and all other members of the IHMEC community. The position offers a competitive salary and a positive work environment.
Specific job responsibilities include, but are not limited to:
Schedule all volunteer roles in the Take A Stand Center
Assist with the training and support docents as moderators in the Take A Stand Theater
Moderate the interactive Survivor Theater experience, as needed
Monitor, and respond to any customer issues related to visitor experience with the Take A Stand Center and elevate to the appropriate personnel, constantly seeking ways to strengthen this and other aspects of Museum operations and visitor experience
Communicate with the IT and Collections departments at the Museum should any technological issues arise within the exhibition spaces
Oversee program reservations
Lead logistics for programs, including planning, preparing materials, room set-up, catering, etc.
Create and maintain education databases for outreach
Manage input, collection and review of surveys
Minimum Job Qualifications
Bachelor’s degree and a minimum of one year related work experience;
Strong interpersonal and organizational skills;
Excellent oral and written communication skills;
Strategic thinker who is focused on continuous improvement
Strong computer skills;
Ability to work evenings and weekends as needed.
Physical Requirements: May need to climb up and down stairs; to bend, stoop, and lift or move materials and retrieve files; to pull/push, lift, and carry up to 25 pounds; and to reach both above and below shoulder height.
Interested applicants should submit a cover letter and resume
About Illinois Holocaust Museum & Education Center
Illinois Holocaust Museum & Education Center (IHMEC) uses the history and lessons of the Holocaust to transform the future - to equip students, educators and public visitors with knowledge, skills, and courage to take a stand for humanity. The Museum currently welcomes and touches the lives of more than 170,000 people of all ages, nationalities and cultural backgrounds each year. We empower them to become Upstanders for social justice, to speak out against intolerance and genocide, and to lead by example. We do this through cutting-edge exhibitions, innovative public programming, high-quality student and educator services, and partnerships with arts and cultural organizations, educational institutions, and law enforcement agencies.