Case Management/Social Services, Database Management, Employment-Related Services
Primary Objectives of Position: Develop and maintain employer partners for placement for qualified youth participants and for opportunities to create Work-Based Learning, Paid Work Experience opportunities. Provide comprehensive case management services to a caseload of participants to enable them to reach their short- and long-term education and employment goals. Achieve performance goals for the program as set forth by the program contract.
Essential Job Functions:
Develop and maintain employer partners for job placement opportunities.
Identify Paid Work Experience employer partners and facilitate create of Paid Work Experience component of programming.
Develop and maintain a working knowledge of program legislation and the local policies related to program expectations and performance outcomes.
Determine eligibility and suitability for program services before enrolling participants into programming.
Implement and support ongoing recruitment and intake activities for program participants.
Create and maintain active caseload of program participants.
Assist participants in identifying vocational goals.
Develop Individual Services Strategies for participants based on formal and informal assessment data and enter plan data into participant database.
Refer customer to job search, work experience, training or other appropriate activities based on individual assessment.
Facilitate Job Readiness, Career Development and other workshops related to employment including resume development, interviewing, job search, soft skills development, etc.
Generate reports to measure progress towards placement goals
Maintain customer case management records in electronic and paper file.
Provide crisis intervention and referral services as necessary.
Identify, develop and maintain community, employer and local stakeholder partnerships for programming.
Participate in community events and activities to market and support initiatives.
Perform all other business, educational and community service duties as assigned.
Other Job Duties: This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.
Qualifications:Education: Bachelor's degree (preferably in Human Services, Business, or Education area) or equivalent experience
Experience: Minimum of 1-year experience in Youth Services. Previous experience in the employment/training field preferred.
Skills/Abilities: Ability to establish rapport with, and motivate disadvantaged participants to participate in work activities. Excellent oral and written communication skills. Ability to work well both independently and as part of a team. Excellent problem solving and critical thinking skills. Ability to organize and prioritize tasks. Excellent keyboarding skills with good accuracy. Computer literacy and comfort working in a variety of internet based systems. Basic knowledge and working skills in Microsoft Excel and PowerPoint. Ability to work in a professional environment. Knowledge of Youth Development practices.
Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.