Under general supervision, performs clerical record keeping functions utilizing computer software programs; conducts audits; maintains database and computer hardware; manages filing of records, materials, supplies, and equipment and performs related duties, as required.
Responsible for comprehensive data entry and management across all direct service programs.
Manage flow of paperwork and client charting systems.
Maintain client files.
Supports the reporting and audit processes of multiple direct service programs.
Supports the reporting and proposal process for the resource development department.
Ensure on-time and accurate submittals of reports and proposals.
Prepare daily, weekly, monthly, period, quarterly reports, type memos, correspondence, official documents, forms, schedules, and statistical data.
Manage mailings of client surveys and other direct mail correspondence.
Manage IT functions – including: trouble shooting computer issues, maintaining Outlook 365 email management, coordinate technical assistance and repairs with contracted IT firm.
Provide logistical support for fundraising events, community meetings, board meetings, etc.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Proficient in Excel, Access and Word to support quality assurance process in direct service operations - with working knowledge of advanced formula, queries, etc.
Problem-solving across systems.
Well organized and proficient with the ability to work with multiple mangers/director level staff.
Translate thoughts into coherent documents (letters/memos)
Proficient in gathering, inputting, managing and preparing data from multiple sources.
Ability to effectively communicate with co-workers, volunteers, agency clients, and the community.
Able to maintain strict confidentiality of the clients served by Teen Parent Connection.
Project management skills with demonstrated ability to manage competing priorities, and prioritize multiple assignments.
Self-starter with ability to demonstrate timely follow-through and capability to work at a rigorous pace to meet deadlines (in regard to reporting and grant deadlines).
About Teen Parent Connection
Teen Parent Connection is a nonprofit agency serving teen parents in DuPage County as they navigate the challenges of both parenthood and adolescence. In addition, we offer school-based pregnancy prevention education programs in middle schools and high schools to help reduce the risk of teen pregnancy.
We are a staff, board, and community dedicated to empowering young families and creating the best possible start for young mothers, young fathers, and their babies.
Teen Parent Connection is the only nonprofit, 501(c)(3) organization in DuPage County exclusively focused on providing comprehensive programs and services related to teenage pregnancy and parenting.
Mission: To serve the community through education on the realities and responsibilities of teenage pregnancy, and through long-term assistance to adolescent parents for their development of self-esteem, parenting skills, and empowerment toward self-sufficiency.