Case Management/Social Services, Education/Teaching/Training, Employment-Related Services
Functions as the key service contact for customers 18-24. Provides eligibility determination, orientation and assessment. Recommends most appropriate service strategy for each customer. Provides career counseling and prepares, screens and identifies candidates for open job opportunities.
Essential Duties and Responsibilities
Manage an active caseload of participants engaged in varied employment activities at various stages
Screens program candidates to determine suitability for program.
Conducts and documents eligibility determination.
Provide career information and guide candidates through resources to make informed career choices.
Assess the employment, training and education needs of individual participants and develop an employment plan.
Ensures timely progression through services, program exit, and follow-up.
As appropriate, provide guidance and enrollment into appropriate training programs including occupational skills training.
Assist in the facilitation of cohort industry specific programming that includes Job Readiness boot camps and internships off site;
Evaluate participants’ on-the-job performance with the work site employer
Arranges for support services as necessary.
Conducts orientation sessions to explain workforce system resources and other community services.
Implements job placement plans and actively works with Business Service Team in job placement activities. Record and track employment information.
Provide post-employment follow up to help ensure retention.
Researches and coordinates use of outside resources to benefit individual participants.
Qualifications and Education Requirements
Bachelor’s degree. Related experience in education, counseling, social services, or related field a plus.
Strong computer skills required.
Must be willing to travel between main office in Arlington Heights and other locations in Chicago and west suburban Cook County (Travel reimbursement is available).
Excellent communication and counseling skills.
Overall knowledge of grant regulations and the importance of compliance, or ability to learn quickly.
Team orientation with respect for others, as well as ability to work independently when necessary.
Ability to work well with individuals of various social and economic backgrounds.
Additional Salary Information: Health, Dental, Vision Benefits, PTO, and 401k.