The Clinical Operations Manager is accountable for the oversight of delivery of care on a daily basis, coordinating and delegating care to ensure smooth health center operations and excellent patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provides daily management and oversight of clinic support staff and operations at multiple health center(s).
Ensures compliance with GEFCC Policies and Procedures and all other applicable laws and regulations.
Responsible for the implementation, education and on-going compliance of Joint Commission Standards.
Assists in development, interpretation and implementation of new policies and procedures.
Responsible for the hiring, orientation and training of new employees.
Responsible for ensuring staff competency in performing clinical tasks and procedures.
Promotes and maintains a professional and positive work environment.
Provides all forms of leadership, supervision, direction, training and role modeling to all subordinate staff.
Facilitates the schedule management process according to health center needs.
Demonstrates professionalism on a daily basis.
Develops and engages in continuous Quality Performance Improvement activities as it pertains to patient care, which results in the continuous quality improvement of patient care and the development of new services.
Engages and facilitates community outreach activities including health education to community organizations.
Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.
Engages in all offered training, consultations and supervisions made available. Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers.
Perform other duties as assigned.
Graduate of accredited registered nurse program required; BSN degree preferred.
Current Illinois License of Registered Nurse.
2-3 years of previous management experience preferred.
2-3 years experience in specialty preferred.
Excellent communication skills required.
Computer literacy and ability to utilize various software, word processing and spreadsheet programs required.
Current CPR Certification.
Optional specialty certification.
Ability to work all hours health centers are open.
About Greater Elgin Family Care Center
Greater Elgin Family Care Center (GEFCC) is a 501(c)3 non-profit organization serving the medically uninsured, underinsured and publicly insured residents of Elgin, Streamwood, Sycamore and McHenry, Illinois, and surrounding communities. GEFCC is currently accredited through the Joint Commission and provides comprehensive medical, dental, and behavioral healthcare.Currently, GEFCC offers:- Well Child Care- Physicals and Immunizations- Sick Care- Child, Adolescent & Adult Psychiatry/Behavioral Health- Chronic Disease Management- Women's Health Care, Including OB- Preventive Care Services- Specialty Clinics- Specialty Education- Laboratory Testing- Diagnostic Testing- WIC Services- Medical Case Management- Family Case Management- Preventive and Restorative Oral Health Care.