Case Management/Social Services, Volunteer Management
The Family Coach Supervisor is the key leadership role taking end-to-end operational oversight of all the Safe Family engagements via volunteer family coaches.
Provide clinical/safety oversight of SFFC program implementation.
Provide supervision and training for SFFC volunteer family coaches serving in each of the partner churches, as well as counseling/social work/etc interns from local universities.
Develop relationship with referral sources and ensure # of referrals to meet performance metrics.
Provide emergency, on-call support to staff and volunteers in SFFC program.
Assist in promoting community relations and program publicity which includes: outreach to community service providers. Maintain effective relationships with church representative and community agencies.
Responsible for completing home studies and clinical interviews of all host families and family coaches, approve/deny volunteers, and completion of paperwork from home studies.
Responsible for supervising, training and supporting Family Coach and Host Family volunteers on all aspects of the hosting process, including being available on an emergency, on-call basis.
Ensures family coaches help parents set goals and efficiently work to fulfill those goals.
Assist with maintaining files for all Safe Families volunteers ensuring that they are complete with regard to all the necessary particulars.
Participate in networking with local community resource providers to create a referral base and resource network.
Consult with Intake staff/Chapter Director on referrals, determine program “fit” and match to host family, and assist with establishing hosting arrangements.
Responsible for quality of client care: to plan, develop, and administer programs such that basic, developmental, and therapeutic needs of clients in care are met
Develop and implement trainings for volunteer coaches and on-going training for Safe Family volunteers and parents.
Participate in tracking/reporting of information pertinent to recruitment, training, and clearing/certifying volunteers.
Assist in the Safe Family selection, transportation, and placement of children into host family homes and other supportive services with Safe Family volunteers.
Assist in the connection of Safe Families volunteers, local churches, and community members
Maintain current knowledge pertaining to Safe Families family coaching; continue professional development through seminars and conferences.
Participate in all Safe Family staff functions, weekly meetings, and supervision.
Participate in quality assurance/quality improvement activities.
Participate in fundraising activities and other events to promote the Safe Families for Children movement.
Master’s degree from an accredited college or university in one of the following areas: Social Work; Psychology, Education, Nursing, etc.
Experience working with at-risk children and families
The ability to schedule one’s time and to work autonomously.
Must provide own transportation and willing to transport children as need
One must also be able to communicate effectively and work with staff, volunteers, and community partners.
Must be willing and able to support the mission of Safe Families
Willing to work evenings and weekends as needed
Experience collaborating with local faith communities
Previous supervisory experience, including recruiting, training, and mobilizing large groups of volunteers
Public speaking experience in a variety of settings including child welfare, faith communities, and collaborative networks
Have an understanding of and implement health and safety responsibilities
Ability to prioritize and work under pressure
Flexibility to respond to a changing environment
Additional Salary Information: If interested in this opportunity contact the Director of Greater Chicago Chapter Joyce Moffitt at email@example.com
About Safe Families for Children
Founded in 2003, Safe Families for Children surrounds families in crisis with caring, compassionate community. We are a volunteer-driven nonprofit that provides hope and support to families in our local communities. Located in 70 cities across the United States, United Kingdom, Canada, and beyond, we are motivated by faith to keep children safe and families intact.