The Safer Foundation is a Chicago based not-for-profit organization that is a premier provider of services to individuals with arrest and conviction records. Through a full range of services, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment.
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The Intensive Case Manager - Transportation for the Safer Demands Skills Collaborative (SDSC), is responsible for assisting clients through the process of securing vocational training, recruitment, engagement, referral, case management and administrative responsibilities. Incumbent is responsible for assisting in increasing the number of qualified candidates attending Safer employment pre-screenings, PEG groups, working with partners on referrals and maintaining professional relationships with partners and clients such that they both remain engaged and participating in the SDSC - Transportation initiative. This position works across all SDSC initiatives and assists in recruiting for the SDSC pathways that include sectors such as Healthcare, Advanced Manufacturing, Hospitality, etc.
Essential Duties and Responsibilities:
Assist with identifying referral partner and employer organizations and developing referral/employer partnerships.
Assist with identifying qualified candidates for screening in transportation and to build the transportation candidate pipeline including assisting with the coordination of transportation screening events.
Refer job-ready candidates to open positions (by working closely with the Workforce Development team).
Oversee client files and information and update relevant information when needed.
Maintain client engagement once identified, to ensure qualified clients remain engaged, are contacted frequently; attend Safer Foundation or partner appointments/screenings.
Work with a team to deliver Safer Demand Skills services to new clients.
Assist in developing and moving candidates through the SDSC pathway qualifying pipeline, such as identifying clients who need other Safer services.
Provide intensive retention follow-up for working clients through weekly contact at 30, 90,180 and 365 days of employment as well as maintain complete records of client contact in internal database.
Provide interview practice opportunities so that clients can prepare for job interviews.
Submit weekly reports that are accurate and within pre-established due dates.
Document client interactions, interventions and activities, via established protocols, in an accurate and timely manner. Submit periodic reports, complete case notes and maintain audit-ready records. Complete contractual requirements accurately and timely.
Required Knowledge, Skills and Abilities:
Knowledge of the employment barriers people with criminal records face and how to remediate them.
Track record in recruiting, training, placing and retaining low-skilled low-income clients.
Goal-oriented self-starter who has experience developing and supporting start-up programs.
Ability to work well under pressure and appropriately with clients, peers, and supervisors.
Strong computer and writing skills including interpersonal and communication skills with internal and external stakeholders.
Must hold a valid driver’s license and have access to a (reliable) automobile.
Education and Experience:
Bachelor’s Degree in related field (Sociology, Psychology, Training, etc.), or combination of education and qualifying work experience.
2 years' experience providing employment and training services to low-skilled, low-income adults.
Transportation experience, preferred.
The Safer Foundation supports, through a full spectrum of services and advocacy, the efforts of people with arrests and criminal records to become employed, law-abiding members of the community and as a result, reduce recidivism.
All positions are Full-Time (40-hours/week) and located in the Chicago Metropolitan area unless otherwise specified.
Safer Foundation is a national leader in prisoner re-entry and employment programs. A nonprofit organization based in Chicago, Safer was founded more than 45 years to help people leaving prison find jobs so they could successfully transition back into their communities. But people with criminal records faced a stigma that made securing employment difficult.The situation is even more dire today, especially in the United States. Despite accounting for only 5 percent of the world population, the U.S. leads the world with its incarceration rate. And an overwhelming majority of individuals returning from prison face more complex challenges to getting and keeping a job. This means the services Safer Foundation provides are even more important. In fact, we know, and an abundance of research has shown, that the most difficult barrier—and the single-most crucial factor—to successful reintegration is a job. When our clients find jobs, they become valuable contributors to their families and their communities, while saving taxpayers millions of dollars.Re-entry is now recognized as an important issue that has captured our nation's attention and support, and Safer Foundation is proud to be a leader in the discussion and advocacy efforts occurring on the local, state and national levels.